Robert Fellone3 months ago
★★★★★
Went in for an inspection. Was in and out. Very good service
View on GoogleWest End Auto
Mechanic in Utica, NY
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About This Shop
A trusted independent automotive service facility in Utica, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 4:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
Expertise & Specialties
General MaintenanceDiagnostics
Customer Reviews
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Rebecca Doolena year ago
★★★★★
Always reliable! True to their word. Best mechanics in area. Great family owned business and they are always there in a pinch. Always give great options and never try to upsell on things you don’t need!
View on GoogleDonald Dutchera year ago
★★★★★
Very unprofessional on the phone . When speaking to the guy about my car he makes the place sound like they don't care about you or your car and that when they get to working on your car they get to it and if they can't figure out what's wrong with your car they move onto the next car and go back to your car at their convenience . I'd give no stars but I had to pick a star to leave feed back about this place . Best advice I can give is take your car somewhere else cause your car ain't a priority if they can't figure out whats wrong with it .
View on GoogleAshley Ellsworth5 years ago
★★★★★
Horrible experience! My vehicle got towed there after being crashed into, and they took there sweet time to make profits off my insurance company. I've called them many times asking them what was going on with my vehicle since the accident, and got no answers.. just oh, we'll get to it. Poor communication. Very unprofessional. My vehicle sat there for nine days with no answers for me. I just wanted my vehicle out of this place so I asked for it to be towed, and they charged me out of pocket $400.00 for a tow from Oriskany Blvd in Utica to York Street in Utica... while collecting the money from my insurance company. Just awful! The tow guy Dave is nice, but the rest are something else.
View on GoogleJackson Marshall5 years ago
★★★★★
The absolute worst place to get your car worked on in New York state. They passed my car with only two posts on the front two tires cracked and broken rotors which at any time could have hung up my calipers and sent my car off the road. These people and shultz's used auto sales where the shadiest people I've ever dealt with as in buying a car and getting it fixed. If you have anyone that you love riding with you or children in your car do not take it here do not buy cars here and I wouldn't recommend doing any business with these people.
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Shop address
2006 Oriskany St W, Utica, NY 13502, USA
Business HoursClosed Now
Monday8:00 AM – 4:00 PM
Tuesday8:00 AM – 4:00 PM
Wednesday8:00 AM – 4:00 PM
Thursday8:00 AM – 4:00 PM
Friday8:00 AM – 4:00 PM
SaturdayClosed
SundayClosed
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