Kennedy’s Tow Tune Tire

Currently very heavily pregnant and stranded on the side of the road on an interstate. The owner of Kennedy’s was contacted by my insurance company to help us, but unfortunately the only tow company allowed to pick us up where we are is through the state police. Despite that, the owner still showed up, blocked the side of the road, and protected us from harm. He went above and beyond, he contacted the correct company for us so we could get some help when he didn’t have to do this. He didn’t even get paid, our insurance company cancelled his payment. So thankful for good people like this.

We were in a tough spot and our insurance called Kennedy's towing to come pick us up. The insurance company made a mistake and called someone who could not legally pick us up on a toll road. Still the owner came out and helped mitigate traffic. He went above and beyond and helped us find a service that could tow us all while our insurance company cancelled on him, so he did this while making no money. Great guy, we really appreciate his help.

Highly recommend!! These guys were GREAT! I went in for breaks. the guys were incredibly knowledgeable, they showed me exactly what they were doing and why, honestly they really know their stuff. They also showed me a breakdown of every part I needed and the price. They absolutely do honest work! I’ll never go anywhere else they took good care of my car! They will not rip you off! Love this place!

My fiance and I were picking up a Uhaul in Troy at 8:30pm on a Friday night when our car wouldn't start. I looked for a 24/7 mechanic and found Kennedy's. They tow 24/7 but their shop isn't open on the weekends. But it doesn't matter. I'm so happy I called them. Over the phone they gave me ideas as to what the issue was, they quickly came and picked up our car, and they were really communicative about the issues and forthcoming about what the service might cost. Every single person I spoke with was incredibly kind, empathetic, and professional. They told me they would call me first thing in the morning on Monday and they did. Ultimately, nothing was wrong with our car (there was loose wiring, if I understood correctly) and they ran some tests (for free) to come to this conclusion. This could not have been a better experience from start to finish. Highly recommend!!!

We had an incredibly good experience with the repair of our Dodge Sprinter Van engine. The owner/mechanic was very knowledgeable, honest, and professional. The repair involved the electrical system and the turbo system. $250 of this repair involved material costs for a battery and a pressure hose. This was an emergency repair with a 4:30pm arrival. The repairman read the codes, explained to us the damage, and proceeded to finish the job quickly and efficiently. We had driven the car with yellow warning lights from the southern Adirondacks at 40mph and we drove back that night with full power and at highway speeds. This was the only repairman capable of repairing this van short of the Mercedes dealership in Albany. I highly recommend that all Sprinter owners use this garage for swift and efficient repairs of their aging vans. We will likely be driving this van every six months from the Finger Lakes to Troy for maintenance. A good, trustworthy mechanic is hard to find. By the way, this mechanic is a FedEx trained retiree.