I scheduled an appointment and was quoted a specific price. The following day, I arrived for my appointment and confirmed that same price again before the service was performed. After my car was ready, I received a call to pick it up once again, the same price was confirmed. However, when I arrived to pay, I was suddenly given a completely different (higher) price by a male employee. When I explained that I had confirmed the original price multiple times with the woman I had been communicating with, he showed no concern, didn’t care and simply stated well the price is wrong. I also had to bring my car to someone else the next day after I got my breaks done because I was told that my break fluid was leaking after they bled them, turns out they never did and tried to find a way to charge me additional money to replace my master cylinder saying that might be the issue. I ended up paying additional money to someone else to actually bleed my brakes the next day There was no attempt to honor the agreed-upon amount or take accountability for the mistake. This kind of bait and switch behavior is extremely unprofessional and raises serious concerns about their business practices. I would not recommend this company to anyone. If they cannot provide consistent pricing and change them as they please or finds ways to charge you more money not completing jobs its no way you can trust them
View on GoogleFred's Discount Tire & Auto Repair Troy
Mechanic in Troy, NY
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About This Shop
A trusted independent automotive service facility in Troy, NY, specializing in general maintenance, diagnostics, and tires. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Great automotive shop. Called to see if they had any availability, they got me in quick. And made sure he checked my car to tell me exactly what was the issue before I just paid for what I thought it was! Would highly recommend!!!
View on GoogleGot me in for 2 appointments on short notice! told me what i needed to pass inspection without upselling anything and they were nothing but Honest and genuine. 10/10 definitely recommended!
View on GoogleCome to Fred's!!! Honest, upfront, and knowledgeable about what you need and wil work with you! My youngest daughter's father is extremely anal about things and had these guys back and forth multiple times and they worked with him and didn't get upset!
View on GoogleSeveral shops refused to repair the tire on my Mercedes Sprinter. Fred’s Discount Tire & Auto Repair did it quickly, professionally, and for a fair price. Great job! Thank you! Highly recommended!
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Connect & Location
790 Burden Ave, Troy, NY 12180, USA
Business HoursClosed Now
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