Masello's Auto Service

Masello's is not just a parts replacement shop, it's one of the few remaining repair shops. Depending upon the cost and integrity of the vehicle, Tony will take the approach that is in the best interest of the customer. Tony is the nicest and most trustworthy person I have encountered in the business. Let's not forget the cost savings doing business with Masello's. You can't get a better elsewhere with the quality Tony's team provides.

Great Service and decent priced. Dealership would’ve cost me a fortune. They figured out my issue and were very kind.

Cannot say enough good positive things about Masellos. Complete peace of mind when I bring my car in. I know the guys all are extremely knowledgeable in caring for my vehicle. They always treat you with kindness and respect. So happy I found mechanics that aren’t out to pull one over on people. I hear others talk about their nightmare experience and think thank goodness I don’t have that to worry about. Thank you Tony for running a great place for Syracuse to take their vehicles to.

I would rate Masello's 10 stars if possible. I have an SUV with very low mileage and for the last six months I have been in and out of the dealership (thinking the repair would be under warranty) because my battery kept dying. The dealership couldn't identify the problem and would try a repair on a part but the car would still die out. I was at the point to just sell at a loss because I needed a reliable vehicle for work. I decided to try Masellos as a last resort. Dropped the car off and he called two days later. He had diagnosed and repaired the problem. My car is running great. Masello knows cars and has high standards, he is the best and I highly recommend his garage. The bill was so reasonable, I can't say how thankful I am.

They are very nice people who always do a great job. Very consistent and honest about pricing - I know cars well, so it is easy to find shops that try to rip you off or take your money - Masello's a very reliable place I bring my cars when I can't do the work myself or don't have time to