Capitol Mechanics, Inc

I was having issues with my truck and stopped in on the fly. The owners and staff were extremely helpful and stayed late to diagnose my vehicle. They kept it for repairs and had it back to me promptly the next day. They also supplied a loaner vehicle free of charge. Highly recommend this shop.

Capitol Mechanics was a life saver. My car stalled out while driving and they fit me in right in to take a look. They were even able to fix it the same day. I had a issue with the car a week later, the same issue from when the car stalled out. Again they took me the next business day and replaced the part for me for free. Every honest people, kind people, and were helpful as to what to do next. Thank you for your respect

This is my first bad review. I drove my beauitful audi Q7 myself to capitol mechanics after I read so many good reviews about them. My car had a coolant warning light. No check engine light and nothing major. I asked them for a diagnostics. Their first estimate was 1400 dolar for changing waterpump and thermostat. And Sam told me I could pay in installments and they would deduct the diagnostic charge out ot total. When I said how can they trust me? She said they will simply have faith. Later I learned that they have no faith, no moral and no work etchics. Anyway I will come to that point later. I agreed for the repair. The day later after my research I thought this is the best option. When I took my car there for them fix it, they refused the deduct diagnostic as they previously promised. And they told me repeatedly " we are not a financial instutitions to do installments" and that I have to pay full. Two promises they made while I was making decision were both lies. When they started working on the car, After like 2 weeks they told me the final cost would be about 2700 dollars. I was fine with it. I just wanted them to give me my car. It was long enough. After first week of repair process I gave their loaner back because I was not driving it. One month into long repair Mike gave me a call and said that the car is fine and I can finally take my car from them. When I went there and ask for an ny state inspection they refuse to do it. They said I have to drive it for 2 days before they they can inspect my car. When I asked why they did not drive to test the car, he said, he can't pay the mechanics working for him to drive my car. But they charged me 100 dolar for test drive. It is in my bill!. Anyway I took my car from them and in just 2 hours check engine light was on, the car was shaking like crazy I figured out there was no splash cover under the hood. They were that negligent. My car would only drive on high rpm. I was so frustrated I took my car to capitol mechanics again. They started working on it. One day after like 5-6 weeks into the repairs Mike called me and said that I needed to pay 10k usd for them to fix my car. I said "are u kidding me, you guys messed up my car and ask me for more money?" They said "well it is your problem". The mike guy who was a nice guy in the beginning would repeatedly call me to threaten to call the police on me if I did not return the loaner to them. For the people who are reading these lines, you know that the problem was?? I gave their loaner back in first week. They would call and harrass me for something they knew I didn't have. I told him many many times that they have loaners key, and the car is their parking lot. He would later never apologised for that. He would call and ask for the loaner without listening to me. They were seeing the loaners car was sitting right next to them all the time. I expected them to stay behing their work and promises and gave me my car after I was charged usd 2700. They never offer me for a compensetation. One day after 2 months my car was in their parking lot. I got a letter from them It was saying they would started to charge me 50 dolars per day for parking. When I went there to pick up my car.My car was not in driving condition. They messed up all engine, engine parts in back seats, no splash cover under engine. I found my car in a mess. I drove my car with a minor problem to them and got it back in such a mess. I had to pay a towing company to get my car to my parking lot, and asked kaddo's auto to asks his opinion. He came to my parking lot, and told me the repairs will cost me more than 11 thousands, and whole engine needed to be replaced. Sam, tina and mike, those people have done me so much harm. It should not be that easy to get away withit. They made 2700 dolars, I lost a car. I don't have money left to fix it. I will see them in court soon. You can see pictures of diagnostic and bill and pictures of dashboard after so called repair. I am so dissappointed. Shame on them.

My wife and I were driving home from Maryland to New Hampshire on Tuesday evening, when, after eleven hours on the road, I noticed the strong smell of burning oil inside our 2020 Toyota Prius. Moments later, a warning lit up on the dashboard: the engine was very low on oil. Between the traffic jam in Pennsylvania and the snowstorm we hit afterward, we were already exhausted—and since I had just had an oil change done the week before, I feared something had gone wrong. That’s when our luck changed. I called Capitol Mechanics, and Tina answered the phone with a level of care and concern I rarely encounter in any business. Her response felt genuinely maternal: “Bring it in, I’m sure we can help you.” So we did. Within minutes of arriving, their mechanic diagnosed the issue. He quickly traced it to a faulty oil filter, either defective or improperly installed during the previous week’s service elsewhere. He reassured us that he had seen filters fail like this before, and he got to work right away. I cannot overstate the relief we felt. This was after 6pm in the evening, long after most shops would have turned us away, yet Capitol Mechanics welcomed us, took our problem seriously, and had us safely back on the road in under an hour. Had we not found them, we likely would have needed a tow, a hotel, and an overnight delay before anyone could even look at the car. Instead, we made it home that night—and, incredibly, I even received a follow-up call the next day to make sure we’d arrived safely and that the Prius was running well. Who does that? Simply put: people who care. In a world where true customer service is increasingly rare, Capitol Mechanics stands out. Their kindness, competence, and genuine concern for a complete stranger felt more like the treatment you’d expect from family than from a repair shop you’ve never visited before. I am deeply grateful for their help and recommend them wholeheartedly.

It was 20 years ago when I first time brought my car to Capitol Mechanics after in some other places the problem was not resolved. Since that time Capitol Mechanics is the only shop, which I use for car repairs and maintenance. Mike and Tina never push me to do some unnecessary work; on the other hand, they do all necessary maintenance that allows me to keep my cars in good condition for more than 10 years. Their business works with cars of all possible models and years – in their garage I saw Rolls-Royce from 60-s and Mustangs from 70-s. They recently purchased new equipment that allows them to work with trucks. They are nice and friendly people and have good professional mechanics in their workshop. DM, PhD.