Adirondack Tire & Service

I had an outstanding experience thanks to Josh and his team! From the moment I walked in, Josh made sure everything was handled quickly, professionally, and with genuine care. He took the time to explain what my vehicle needed, answered all of my questions, and made the entire process smooth and stress-free. It’s not often you find a manager who is so hands-on and dedicated to customer satisfaction. The service was efficient, honest, and reasonably priced. Because of Josh’s leadership and commitment, I’ll absolutely be returning and recommending this shop to others!

We’ve been using this shop for years for our two cars. Always reasonable and never felt like they were trying to upsell us and the work was adequate. We recently brought our car in for a rattling noise. After a “diagnostic”, the mechanic was certain the that it was our brake pads and that all four pads needed replacing. We expressed doubt multiple times as we had just replaced all the brakes and rotors less than 20k miles ago. Mechanic claimed our brakes were down to the metal and it was definitely the cause of the rattling. After reassurance, we went through with following their recommendations. After picking up our car, we experienced the same rattling noise. We called back and the mechanic claimed that it would be better in a day. Two days pass - still not better, maybe even worsening. We called back again and they then start walking their words back saying “Oh like we said it could be the suspension.” We bring our car in again on an agreed upon date when the mechanic would be in to take another look. What do you know, no mechanics are even available on that day. No discount on a needless brake change and no attempt to remedy the situation in any way - just a sorry for not figuring out the issue. Needless to say, they have lost a long time customer and we will be taking our business elsewhere. It seems as though the service and competency has declined since the Mavis takeover.

Don’t bring your car here for an oil change. They’ll stiff arm you into buying an air filter what should’ve just been a $60 oil change wound up being $128. Directly after driving my car off the parking lot, my car stalled and didn’t work for up to two hours. My husband brought the car back to the shop where we found out that one of the mechanics sprayed brake cleaner where my air filter was installed. You’re better off going to Valvoline.

Showed up for an inspection and oil change and ended up needing brakes and rotors. They were very nice and so fast!! Car feels brand new!! Thank you guys soooo much for everything!

The service at the Adirondack Tire Center was helpful and friendly from the start. Each person I dealt with was skilled and willing to listen to my concerns. I will definitely return to do more business with them and recommend them without hesitation. A big thank you to everyone who helped me out!