Made an appointment 2 weeks in advance. I drive to this location from Syracuse, NY. I have had my vehicle serviced at this location for many years. My most recent visit was met with utter incompetence and an overall negative experience that has me seriously considering my patronage. A simple oil change, tire rotation, and overall check of the vehicle's brakes, was requested. My tires were rotated and left with improper air pressure that severely impacted driving ability. The technician stated they were unable to get the caps off in order to properly inflate/deflate the tires. If you cannot ensure safety or return the vehicle in the same condition it was given to you, then you DON'T perform that portion of the service. At the very least, you call the owner to notify them of the problem and allow them to decide how to proceed. My vehicle was returned with several indicator lights on that the technician did not know how to remove. After the oil change, my vehicle still indicated that it needed one. I needed to search the internet for the appropriate steps to reset the indicator lights myself. The car was also returned to me with the tire air pressure indicators ON which needed an entire system reset. I had my vehicle returned to me in worse condition than when it was serviced. I was only offered, "Sorry for the inconvenience." Disgruntled, I left Tallman's only needing to return 30 minutes later due to the drastic changes in my cars driving ability. I told the technician I was coming back and everything that was done to my vehicle, needed to be undone. I had to drive back to Rome, have work that was seemingly ill performed, re-done, and wasn't even offered a coupon or credit for my next oil change; just the hurried scurry of 2 employees that wanted to leave by noon, regardless on whether the job was done right.
View on GoogleTallman's Tire & Auto Repair
Mechanic in Rome, NY
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About This Shop
A trusted independent automotive service facility in Rome, NY, specializing in general maintenance, diagnostics, brakes, and tires. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 7:30 AM – 5:30 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Highly recommend Tallman’s! Had brakes serviced, alignments checked, tires rotated and balanced. Always had extremely good service here - which can be hard to come by with mechanics at times, and definitely recommend!
View on GoogleDennis was great to work with. There were several matters to attend to with my Toyota Corolla and Dennis and the crew attended to them timely and as explained. Great experience. Will mot hesitate to use them for all auto repair needs.
View on GoogleI walk into a cheerful reception, without an appointment, on my first day visiting Tallmans; Blackriver Boulevard to be specific, on a stormy snowy day, and offered free checking of my tyres✔️! What else would I be asking for. I changed service provider immediately.
View on GoogleTallman’s didn’t again! I got a flat tire in freaking Christmas Eve. Talk about worst timing ever! I was fretting over buying 2 new tires (thank you all wheel drive), BUT, Tallman’s was able to repair my tire! I am so grateful that I didn’t have to fork out all that money for tires right around Christmas. Seriously grateful!
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