North Side Auto Service Repair

Mechanic in Rochester, NY

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About This Shop

A trusted independent automotive service facility in Rochester, NY, specializing in general maintenance, diagnostics, and tires. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 10:00 AM – 5:30 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.

Expertise & Specialties

General MaintenanceDiagnosticsTires

Customer Reviews

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Google Reviews

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Jordan Brongoa month ago

★★★★★

I had them replace a tie rod end and alignment on my truck. When I picked it up, my steering wheel was sideways, and it was shaking ( wasn’t shaking before hand). After respectfully expressing my concerns, they told me the tires were out of balance and the alignment was good. However, my truck still shakes with the steering wheel off center . 3 stars just because they got me in quick and didn’t charge me for the wheel balance the second trip. ( another shop re balanced the tires which where not balanced correctly and said the alignment didn’t have enough toe ) truck drives good now.

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Dezeray Smitha month ago

★★★★★

Prior to scheduling an appointment for the service I requested, I encountered a frustrating experience. Upon arrival, the service representative informed me that an appointment was unnecessary. He appeared visibly agitated, likely due to the complexities of the situation he was handling. When I inquired about the service and its estimated duration, he responded dismissively, abruptly leaving me without a clear understanding of the process. He further asserted that if the service was not completed by the end of the day, I would likely express my dissatisfaction in an unprofessional manner. This preemptive dismissal and the assumption that my behavior would be dictated by my race and gender were deeply offensive and unjustified. Instead of providing me with a clear and concise explanation of the service, he engaged in an unnecessary and unproductive rant, projecting his own frustrations onto me. His behavior was disrespectful and created an uncomfortable atmosphere. The representative’s actions demonstrated a lack of professionalism and a failure to address my concerns effectively.

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Kiki Johnson5 months ago

★★★★★

I went here for an alignment and driver side tire. Was told I needed outer tie rod so that was additional. I payed entire bill then day 4 noticed the tire they threw on my truck was way too wide which cause something on frame of wheel to burst because the tire was too wide. Returned for hopeful repair and different size tire but damage was already done. Shop only swapped out the tire willingly and admitted tire was too heavy for frame but denies that damage could've happened. So I'm back to square one with driver wheel shaking and bumbling while making squeal sounds. Same exact issue before I took to shop.

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Barbara Getema year ago

★★★★★

I had to give one star to say close this dump down I have 2 cars between me and my gf she got brakes and 2 weeks later needed new brakes I got an alignment 2 months ago and my tires are bald rude no receipt to prove you was ever there if I was in my younger days I would have smacked yall up playing with my money like that. Drive by this place it’s always been janky I smacked that last guy that had that same shop in 2012

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Cashmere Terry9 months ago

★★★★★

I'm was in and out I'm 30 minutes I got 4 tires and a alinegment Wow NASCAR fast I highly recommend these guys

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Shop address

462 North St, Rochester, NY 14605, USA

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Business HoursClosed Now

Monday10:00 AM – 5:30 PM

Tuesday10:00 AM – 5:30 PM

Wednesday10:00 AM – 5:30 PM

Thursday10:00 AM – 5:30 PM

Friday10:00 AM – 5:30 PM

Saturday10:00 AM – 2:30 PM

SundayClosed

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