Automotive Solutions

Bumper feel off after fixing it at Toyota shop… brought it here and the next day it was ready! Not only did Northtown collision haven’t been doing a good job lately. Even though they are direct from Toyota… I only wished that they had called me about the Router ( I did put on the brake pads myself… but the router is the issue now… I would have thought they could put on a new router and put back my new brakes… that’s the only critique I have

It is rare to have a good experience for any service rendered today. However, a good experience is what I have every time when dealing with John at Automotive Solutions. The latest work was body work to the two front fenders. My vehicle looks absolutely awesome. In addition, they went the extra mile and clean the inside of my vehicle including the floor mats. It smelled so good. Thank you, John, and to your employees.

Had a serious deer hit. This place got the job done right the first time. It was perfect. Thank you so much

Took my truck in for an alignment after getting a tie rod replaced, got my truck back and it drove fine for a little bit but then i noticed that it was still pulling to the right as i drove down the street I then noticed that the inside thread on both tires were wearing down like crazy. I called them back to have them check it out again and I was told by the owner that the alignment wasn’t done properly. They re did the alignment and got me a new set of tires for the front, owner stated it was all set to go. I picked up my truck and first thing it did was pulled to the right and this time it was worse than before. I called the owner explaining what was going on with my truck and he stated that the person that did the alignment said it was fine and that he couldn’t help me anymore (maybe he should’ve driven the truck and not the employee) obviously I was upset because it wasn’t fixed at all. I was also told by another company that there was a customer that complained about not having their alignment done properly, so if you are looking for a place to get an alignment done PROPERLY save yourself some money and don’t take it to this place. Take it somewhere where they will do it right the first time! If I could post a video of how my truck drives I would post it.

We broke down on the side of the road in the middle of nowhere Medina. John was the only tow guy i could get ahold of on a Saturday evening who was available and his price was good for a short distance tow. He was really nice. Thank you for your help.