C & C Collision

C & C Collision did and excellent job on the repair of our car after getting rear ended... From start to finish they were in communication with updates about the progress of the repairs and took care of everything with the insurance company including the arraignment for the rental car. The repairs look perfect and it left the shop being fully washed and detailed inside and out! Highly recommend!!

A Premium Facility with Absent Service I brought my vehicle to C&C Collision on January 12, 2026, for a comprehensive repair involving a rear bumper and liftgate replacement following an insurance claim. I picked up the vehicle on January 24th, and while the facility presents a polished, high-end veneer, I quickly learned that the service philosophy does not quite match the showroom aesthetics. Within twenty minutes of leaving, I noted a misalignment in the liftgate. I intended to return immediately, but a massive snowstorm intervened. For 8 out of the 9 days between picking up the car and returning it for the realignment on February 2nd, the vehicle was sitting stationary in my driveway, buried under snow. I even provided the management with continuous footage from my Ring driveway floodlight camera to prove the vehicle was untouched during this time. When I dropped the vehicle off for the realignment, we noted a missing reflector. However, it wasn't until a phone call nine hours later that I was informed of a very minor dent on the newly replaced liftgate. At this time, it was suggested that I must have been involved in another vehicle accident, backed into a snowbank, or been struck by an object while parked in my driveway. These accusations are baffling for several reasons. First, during the brief twenty-four-hour window the car was active and not snowbound, my Tesla’s Sentry Mode recorded zero incidents—no person or object came near the liftgate. Second, the dent itself has no missing paint. Since C&C confirmed they paint parts before installation, it is overwhelmingly likely that this component was dented, painted over, and installed with the defect already present. This brings me to the disheartening asymmetry of this transaction. I, as the consumer, am expected to trust blindly that the part was perfect at the moment of pickup. Yet, when I ask for that trust to be reciprocated—backed by Sentry Mode data and Ring floodlight footage—it is steadfastly refused. True customer service was notably absent here. Rather than argue further, I have ordered the replacement reflector at my own expense and will simply live with the dented liftgate. I am not writing this to be combative, but to express my profound disappointment. I expected a partnership in repair; instead, I learned that at C&C Collision, the burden of perfection lies solely with the customer, while the benefit of the doubt is reserved only for the house.

Absolutely wonderful body shop. There work is stellar. The owner. Charlie, assures pride is in all work done. The office staff, Maraya, Sam, Jennifer, and Brooke, all were so kind and when I called, their first question was, “Are you and your family okay?”. (We had been rear ended). This is the 2nd time we have used this shop as a family, and I give them my highest recommendation. This is a place of high caliber people and service.

After an accident with no fault of my own, I placed a claim with the other parties insurance. As soon as I placed a claim, the insurance company suggested I use one of their accredited repair shops and was led to C&C Auto Body. From the first text/communication I knew I was in good hands. Taking a ride to show the vehicle to the staff reinforced my feelings towards C&C Auto Body. My truck was very well taken care of and restored back to perfection, the finish and care of the rest of my vehicle was also kept clean while in their hands. When I picked up my vehicle I was met by the owner and also noticed that his team went above and beyond on a stubborn scratches around the vehicle. I strongly recommend this business for all your Auto Body needs.

The absolute best place for repairs. You get the luxe vibe at their office but with all the kindness and professionalism you would want from the people taking care of your car. None of hassle or stress of dealing with car shops when you can count on C&C to be polite, direct and even handle the insurance company if necessary. My car looks brand new and I adored the experience. Will never take my car anywhere else.