Monro Auto Service and Tire Centers

This is the ONLY place I bring my cars for service. I always receive timely, quality service at a great price. They never try to push unnecessary services on me, and always provide honest feedback about what needs to be done to my vehicles on the road and safe. I would recommend this Monro location to anyone. Be sure to make an appointment because they are often very busy, likely because others have had a similar experience with this shop.

The team at this location are very knowledgeable and helpful. This particular day 4/29 the woman performed the New York State inspection. They were friendly, helpful, and really helped me out because I only had one day left to get my inspection. I had scheduled it with customer service two weeks in advance; customer service got the times wrong, but the manager promptly squeezed me in for the day during my lunch. I was very grateful. They seem to be a very efficient team, they got me in and out, and I’ll definitely come back. Just be sure to press the right prompt to get someone onsite and not their outsourced customer service.

I brought my car in for a morning appointment on 6/20/2026 (I LEFT THE CAR) to have tires mounted and inspected and when I asked the store manager to please give me a call when done, I was told to have some grace as she didnt have any technicians working only her 61 year old manager.... I never received a call at the end of day. I reached out at 5:50 (they close at 6), I was told that they were not able to get to my car and would not be able to get to it tomorrow as she probably wouldnt have a technician working?? I have lived in Penfield near this shop for many year and while convenient, will not be using it again. The company's inability to retain quality management and tech's over the years is embarrassing.

Derek, Antonio and Crew are amazing! They stayed after close to get my truck finished up on a Saturday and still had smiles and handshakes for me before leaving. Amazing Crew, great prices and an overall 5 star visit. Definitely will be back again

A big shout out to Ashley and her mechanic (I didn't get his name). My son's car ran out of coolant in the plaza across the street from Monro and it wouldn't start. After bringing him coolant and filling it, I gave them a call to see if they had time to look at it. Ashley said to head over, that they wouldn't have time to fix it today (it was after 5 pm) but they'd be happy to take a look. After a quick check and good advice we were good to head back home. They were so kind and helpful. Thank you Ashley and team! I would definitely use them for future repairs.