Quick Lane of Lockport

Quick Lane of Lockport is My place to take my vehicle for repairs. Talk about great customer service & the way their customer service will take care of you getting back & forward to your home while they fix your vehicle right the 1st time around . I have no worries when I take my vehicle to Quick Lane of Lockport !!

Great quick and honest service for your automobile. Saff is friendly and they are willing to help you out however they can.

I’ve never written a review good or bad in my life but this was such a terrible experience. Communication from start to finish was horrible. Was treated very poorly. After having to return my car for the time slot being well over an hour of what they told me, I had to go back a third time because my exhaust was hanging almost touching the ground. I’m more mad with the way I was talked to than anything with my car. Wesley the manager was so rude and unprofessional. He tried to make it right by picking my car up and bringing me a loaner, while at my house he was mad that I “inserted” my sister who also works at west herr for help after being treated disrespectfully. I could go on and on this is vague compared to what I experienced. At the end of the day I just wanted my car fixed and was told they were great. Very disappointed.

I have been to Quick Lane several times and I have always had a good experience. Staff is friendly and knowledgeable. Wait times are minimal. Ride home rather than wait in the waiting room is very much appreciated. Excellent customer service. Thank you!

I had a great experience thanks to Thomas. He provided some of the best customer service I’ve ever received — extremely professional, attentive, and genuinely helpful from start to finish. Thomas went above and beyond to make sure everything was handled smoothly. Because of his exceptional service, I would recommend this place to others. Employees like Thomas are the reason customers return.