Mr. Tire Auto Service Centers

I've been going here for years...I've told everyone i know to go here...I recently had an appointment for an inspection..as soon as I walked in I got the feeling this guy was in a "mood"...they put my truck on the lift and he comes back out to me and say he cant pass it because I've got "dry rot". So I said show me please...so we walk in there and he pulls out his flashlight and proceeds to look for this dry rot...he stops on an area and says "right here"...there was NOTHING THERE..so i said "back my truck out and give me my keys im not playing this game"..i already knew where this was going...I have good year wrangler tires on my truck and they're fairly new I cant find dry rot anywhere on them...his other gripe was my intake boot..it wasn't fully seated (which was my fault) and he said it had oil in it...which it does cause ITS ABSOLUTELY NORMAL..seems funny a place that sells tires wants to tell me my tires have dry rot...im going to post pictures of his "dry rot"...please someone else tell me there's dry rot...you know what, I already knew how this place was getting. I was warned by others that they were getting greedy..I should of listened...I get it...there a tire shop, they want to make money and doing a 20 dollar inspection doesnt cut it...but this kind of petty crap is ridiculous...this is why everyone i know leaves this city for an inspection...what he should of said was "hey man, I noticed that your tires MIGHT be starting to get dry rot. You should maybe consider purchasing new tires in the near future"...then he might of successfully sold me on some tires...but to tell me you cant pass my truck cause of my tires is absurd...my tires are NOT EVEN CLOSE to warrant failing an inspection...they dont realize what they just did...I've given them my business and EVERYONE ELSE I KNOW...and im sure they dont care cause no one does...clearly with these reviews its becoming more common...so long Mr tire...p.s...save your automated responses...its not a good look when you post the same response to every complaint..it clearly shows that you do not care...

Customer Service Rep friendly, helpful and efficient. Able to effectively multitask as he was also working in the shop!! Suggested higher quality synthetic product that has proved out. My 10 year old car has some get up and go now. I haven't had to take care of my own car for decades. Mr. Tire in Oneonta was an excellent experience. I will be back to look at tires before next winter. Thank you for your service.

I am going to be honest. They messed up both times I have been there in terms of waiting an hour for them to touch my car after my appointment time. Also, I can in for tire installs and there was a nail sticking out of it almost immediately. BUT!!! They have made of for there mistakes and got me going both times. Not good, not bad. They should really modernize the lobby. Add a TV and a real sitting area with a dedicated office clerk, you might have a solid institution there.

They were super friendly and informative. They didn’t just list off the things that were wrong and needed fixing they showed me and explained and showed what it should look like. It was also refreshing as a college student, they were supportive in communication with my parents as they helped pay and even offered to talk to them directly and show them pictures of what’s going on. It was a great environment and everything got done same day and was super efficient. It was a great experience and would highly recommend.

Relatively easily accessible right across from the Walmart pinched in between the Budget inn and AutoZone. Plenty of tires in stock. They do have a wait time but not an unbearable amount. Pretty reasonable pricing as well. 30-day ride guarantee and brake experts on hand.