United Auto Towing

My driver Alex was the best. He was very friendly and professional. He explained to me about the correct way to secure my car, which i didnt know about. He also called me when my car was dropped off. I will definitely recommend this company.

We had an accident not too long ago and Certified Towing was the company called by the officer. The guy was nice while in person, however we happened to call the night before and verify the office hours and were alerted 9am to 4pm since we needed to get stuff out of the vehicle. The next morning we arrived at 9am sharp, no one was there. We contacted him and they stated they were extremely busy and would be there "some time today". The point of calling ahead was to avoid this whole scenario, lone behold the company is ran all by one guy. Not a good way to run the show. Would not recommend using this company at all.

I was in a accident on Friday 8-5-25 called 3 times to get the stuff out of my car got a call on Monday guy was supposed to call me back when someone would be at the yard never called back 2017 Cruze rs is no longer in there lot now I have to drive to Buffalo to chase my car to get my plates and stuff out of it should’ve never left your lot until someone called to clean it out

Outstanding service with a smile. Ethan with the bushy red beard and a big smile was more than willing, polite, and respectful to go the extra mile to ensure my vehicle was taken care of …. Thank you

This company was really great. On a Friday afternoon my fob key broke. The car wouldn't start w/o the plastic part that cracked off the fob. After phoning a locksmith I was told the car needed to be towed in & that he was positive my ignition was no good & that's what caused my key to break. He quoted me for a new ignition & keys. I couldn't understand how this could be, but I phoned for a tow. The person I spoke to at Certified agreed that it didn't sound accurate. I phoned the locksmith back asking if he was absolutely sure I would need an ignition. He assured me he had 5 decades of experience & I would definitely need this, said this happens all the time. Anyhow, Zack from Certified showed up & asked to see my key, he took the piece that had broken off, set it back onto the key, put it into the ignition & it started right up...no need for a new ignition! Saved me a ton a of money! I then drove to the locksmith! Who was beside himself on how it wasn't the ignition that caused my key to break & then decided he couldn't help me with a key after all! Thanks Certified & Zack for all your help! Greatly appreciated!