Downtowne Auto Center

Mark works on our vehicles all the time and does a fantastic job. He always calls and makes sure it's okay to do a job before doing it. I would never take my vehicle to anyone but him

They are convenient. They're honest Their prices are reasonable I've also taken my friends there. It've been very good to my elderly friends. Ideal with Jerry. Thanks Charlie

I'm surprised on these 1 star reviews? Been coming here with both our vehicles and always fair and quality job! Be bringing my truck in for new starter! I have all the trust that it will be done properly.

Upon all the 5 star reviews and hear say from locals about the quality and pricing I was thrilled to find a new shop close by, until... A simple OIL CHANGE. My 2009 Impala LTZ 3.9 calls for 4 quarts per the owners manual, AND double checking with the dealer Via VIN lookup. I provided my own oil which was a 5 quart jug and filter that I bought personally. When I got home I figured they may have put the left over quart in my trunk (they did not). I immediately checked and it was not there (you know where this is going...). So right away I went and checked the oil level on my dipstick. They put all 5 quarts in overfilling it. I then politely called back reverting to my owner's manual explained the situation. The mechanic said that all of these models call for 5 quarts (which is not correct) and started to get snappy with me. Then he proceeded to tell me it's not that big of a deal (admitting he put all 5 in) and it wouldn't cause any damage. This is false because now my engine is flooded and can cause serious long-term damage to the rockers/lifters/top end if not rectified. What dissatisfied me the most was there was no offer to fix the problem whatsoever. I wasn't about to take my car back to the shop that couldn't correctly do a simple oil change and got rude about it. Now I have to pay someone else to drain it and refill with the proper amount. If I wasn't out of state I would have simply done the oil change myself. Moral, If you want something done right you should probably just do it yourself. So sad... 😞 - A Former Lube Tech/Mechanic

Wanted to believe the reviews that this place was stellar. Upon having to leave my car here for a grand total of 3 and half weeks my issue with my car did NOT get resolved. I get that parts are hard to come by during COVID but the lack of communication and the ridiculous price they were charging me ($500+ dollars) for a 10 minute job, he told me himself it was going to take that long when I told him I would finally do it myself. I called them constantly to get information and updates on my car and half the time nobody would even pick up the phone to keep me updated. I finally went to the shop on the day that I decided to take my car out of their shop and what do I see, but a working staff of around 4 guys in there, all of which had no problem answering the phone with other customers when I got in there so NO I would not recommend this place to anyone. They will look for EVERY way to scam you ANY time.