Vick Auto Repair INC

Wow! I never do reviews but I must for Vick’s. I came in today February 9 I called them this morning and I asked if I could come in for 2 rear stud replacements and immediately was treated with kindness, and I knew by the call, I was in great hands. I drove in and Ralph greeted me and took my car in. Fabian, was great and so well spoken. I was stressed and he reassured me that everything was going to be okay, he took me step by step on how everything was going and even though I was there for a little while I was so calm. They not only did a replacement with my stud but their was 3 other issues with my car and they were more than happy to help me.. I have to say this deserves more than just 5 stars. This is the best, and I mean the best auto shop I’ve been to. If you think they can’t fix something, they can! Thank you so much to Vick’s for accommodating me today and a special shoutout to Fabian and Ralph for being so sweet and generous.

This place is the TRUTH! Never before have I experienced a true 5 star rated business to actually exist and execute at the highest level! Vish, Fabian and Ralph were like the A-Team! They installed the parts in record time and treated you with respect, warmth and professionalism that was refreshing. The price was very reasonable but the way they made you feel was like family! They have a customer for life! Thank you for being complete gentleman in an industry that is riddled with opportunists who take advantage of people in vulnerable situations. Vick Auto Repair is a shining star and a standout in it's field. God bless you guys, please never change. I came because of your reviews and now I see why your customers are so supportive. 👍🏽❤️🔥

I came here to get my rear brakes replaced and to get an oil change. My brakes started making a weird noise and my wife started to panic because we have a baby boy in the car. The time was after 6:00 PM on a Friday and Vick was the only mechanic opened at the time. Vick and his team were very professional and very detailed with their work. The price was reasonable and the work was completed to my satisfaction. Location was very reliable, near a gas station with access to a convenience store - so you can grab a drink and some snacks while they work on your car. I definitely recommend them.

I previously took my RAV4 to Vicks Auto for bodywork. At the time, I worked with a manager who was informative, professional, and very helpful. I was originally quoted around $1,400, but when I picked up the vehicle, the final bill came out to approximately $2,200. Although I was disappointed by the unexpected increase, the quality of the work initially seemed good, and the manager tried to make up for the inconvenience by offering a complimentary detail service. More recently, I attempted to return for additional service and noticed a major decline in professionalism and customer service after a staff change. Communication was slow, and the overall experience felt disorganized and unprofessional. I also later learned from the original manager—who is now working elsewhere—that some of the bodywork may have been outsourced off-site, with vehicles being driven long distances for repairs. That raised serious concerns for me regarding transparency and how customer vehicles are handled. What made the situation even more concerning was seeing the owner deny these accusations entirely. Thankfully, I was able to obtain proof supporting what I was told and experienced. Based on my recent experiences, I would not recommend this shop. Customers deserve honest pricing, professional communication, and full transparency about where and how repairs are being performed. I will also be filing a complaint with the Better Business Bureau.

Vick is great! I recommend anyone to bring their car over to him. Great communication, professional, fair pricing, and timely. He takes his business of taking care of his customers seriously and that's exactly what we need. I dropped my Nissan 370z in for a clutch job in on a Saturday and it was ready for pick up on a Tuesday. Vick was sending me progress pictures and videos until it was completed. Can't ask for more than that! Thank you Vick! You have a repeat customer