Star Cars Auto Mall

Looking for the best buying experience? Come and see me at star auto mall. With 10 years of car sales experience i will make sure all your needs are met and you are a very happy customer.

I shopped around for 2 months to find the jeep I wanted. Went to 5 different dealerships all were the same barely wanted to help me unless I was willing to settle on something from there stock only. Finally ended up at Star jeep I dealt with Nick the sales manager what a pleasure it was he helped me from start to finish. Never had a problem every question I asked he was able to answer right away. I rarely say this but this is true that it was a wonderful dealership to deal with and when my lease is up I plan on returning for a new one. I will also be recommending them to my friends and family. Thank you Nick see you in 2 years for my next one.

Chris L. was a pleasure to work with in finding a fine work van. I originally came in looking for a base model Caravan and we went into the negotiation process, which was very fair. Chris worked with me to get a good trade in value for my 16 year old truck! But right when we were ready to sign I changed my mind and decided to get a newer model that was fully loaded. Chris made me an excellent deal on the loaded 2016 Caravan GT, where I didnt feel bad for going over budget slightly. He got me a great value for my dollar. Also, their finnancing dept is excellent, Matt made it easy! So a month later the Caravan broke down due to transmission fluid being low. I had the van towed in to the dealer. The van was repaired in one day for no charge. Chris and the Star Dealership stand by their warranty! There was no hassle or them trying to make unnecessary mark ups. I am glad that I made my purchase with them...the van runs great and I feel even better knowing that my dealer is honorable and takes care of their customer. My special thanks to Chris and Darryl from the service department...I will recommend Star to family and friends, and would definitely buy another vehicle from them. Thank you!

The worst service you can expect. Do not deal with this dealership!!!! I got a Jeep Grand Cherokee from these guys and traded in my vehicle. They were very persuasive to get me to accept their deal, promised to pay me $4k for my vehicle (blue book value $6k), extremely arrogant owner Nick came out to close the deal, I ended up getting $2400 for my car. I spent hours there and ended up giving up my car for the low price and getting a lease from this place. Huge mistake! Servicing the car was a big pain, very long lines. The worst part was that I couldn't return the vehicle back to the dealership at the end of lease. I've had a few days left on my lease end and I phoned the dealership several times to confirm that I can return the vehicle on Dec 23, day before Christmas. I have received confirmation from the dealership that they are open until 3PM that day from several people and that they would accept the vehicle and ground it. My lease end was Dec 25th. When I arrived at 12PM at the dealership, the salesperson promised to ground my car after we look over another potential lease. I was not satisfied with their deal and decided not to get another lease from them. That is then I was informed that they cannot ground my vehicle because of the holiday. The owner, Nick was extremely rude, hot tempered and told me that he would ground the vehicle today only if I'm walking out with another lease right now! Nick basically kicked me out of the place in an extremely arrogant and rude manner, and he is the owner! You get a good picture of the management of the place! If you are looking for good service or at the very least decent human relations, do not lease or buy with this dealership.

I have been trying to contact the sales manager for a week plus to buy a vehicle they have. I have called every day and spoke to different sales rep and office members on a Jeep Rubicon. A price was given to me and I agree to purchase, just need to speak to the manager to get a few details worked out. I went to my bank and got a pre approval letter and they sold the vehicle to someone else and never returned my calls. Wow.. what a group! I can list names of everyone I contacted, but does it matter. I was told they sold the Jeep for $1500 more than what was offered to me. So this company doesn't care about customers, Just money.. never again!!