Roadside assistance & Javi Flat Fix

Absolutely terrible experience. The customer service was beyond disappointing. The agent I dealt with was dismissive and actually laughed at my questions instead of trying to help. I came in asking simple, reasonable questions about my tire options and felt completely disrespected. They didn’t have any new tires available and then tried to overcharge me for a used one. The pricing made no sense for the condition and availability. There was zero effort to explain options or offer alternatives. Communication was also very difficult because of the language barrier. I would never do business here again. There are plenty of other tire shops nearby that provide better service and treat customers with respect. STAY AWAY and go somewhere else.

Very helpful and fast service at affordable prices! Our tire had a three-inch nail embedded in it which was causing a flat. The gentlemen and Javi’s fixed it in about 20 minutes and fixed the tire pressure. It also seemed like a very well-established shop since many other cars got tire changes while we were there! Definitely would recommend

Had a warning light re low tire pressure that stayed on even after I added air. Drove to this business, within 10 minutes they had the tire off, discovered a leaking valve stem, repaired it and knew how to reset the tire pressure readings on my AUDI. THey were gracious, knowledgeable, efficient and quick. I was out of there within about 20 minutes!

There is nothing worse than being in the middle of manhattan with a flat tire. Arriving in just 20 minutes they replaced my tire with a brand new one and put it on for me. Friendly, fast, and a total lifesaver. Would use again and again, but hopefully I won’t have to!!!

I would highly recommend this company for roadside assistance. After getting a flat tire, the gentleman and woman came quickly to replace the tire and even brought a tire replacement so we did not have to use the spare tire. They were very nice and efficient.