Richmond Auto Repair & Trans, LLC

I had an amazing experience at this repair shop and couldn’t be more impressed with the service. I went in needing a new battery, and Greg was incredibly helpful from start to finish. He quickly got me set up with a new battery while also taking the time to answer all of my questions and make sure I understood everything. What really stood out was how efficient and professional he was, getting everything done so fast without ever making me feel rushed. It’s clear they truly care about their customers and the quality of their work, and I highly recommend this shop to everyone looking for reliable, friendly, and quick service.

I had an excellent experience at richmond auto repair! The staff were friendly, knowledgeable, and honest throughout the entire process. They took the time to explain everything clearly and made sure I felt confident in the work being done. The service was quick, professional, and reasonably priced. My car is running perfectly now, and I couldn’t be happier. Highly recommend this place to anyone looking for trustworthy and high-quality auto service!

Dodged a bullet with this place. I had low oil coolant levels and they couldn’t figure out what it was. After 4 hours of “inspecting it” they said my oil cooler was failing and oil was by passing the coolant. They still didn’t explain why my coolant level was low but they said this would fix it. I’m a DIY’r so that didn’t make sense to me and didn’t give me the confidence. They said they could replace the oil cooler for $1000-$1300. I said I’d think about it and walked away. I went to another mechanic for a 2nd opinion, and they said my water pump was leaking which is what was causing low coolant levels. He showed me the leak. Oil cooler was fine. I got the job done with the other mechanic and the issue is resolved. Now imagine if i went with this shop and got my oil cooler replaced and still had the issue because it wasn’t my cooler, it was my water pump lol. Listen to people who leave reviews here. They won’t steer you wrong. This place is sketch with a bunch of young guys learning how to work on cars ***In response to what they replied to, “do your research”, the attached pictures here does not look like an oil cooler failing or leaking. That is clearly the water pump right above the leak. For those who don’t know, that circle thing is the water pump and that pink fluid is the coolant. The picture shows coolant leaking out of the water pump. Again listen to these comments and be careful when taking your car here. They clearly don’t take accountability for their misdiagnosis. Imagine them working on your vehicle.

I stopped by today to find out if I needed air in my tire or a patch and the guys, they were very respectful and worked with me, even though they were changing a transmission when I asked they show me grace. shout out to you guys for your top notch service.

They only fix “codes”? my whole transmission was bad and they put in a valve body which didn’t even help me at all my car went limp mode the next day and then they told me it was my intake manifold doesn’t make sense, i had the intake manifold looked at it was completely fine, please stay away for your wallets sake