PROTOUCH Auto Services & Collision

They painted my car with love and care when other places tried to hit me over the head with expensive prices. Much love and respect to the people who work there. Highly recommended.

Unfortunate Experience. I bought this car to do work around the city, its mechanically sounds, I went to Redline to change my 4 Calipers, 4 Rotors and my 4 Brakes. I was quotes $950. I told them I need this car to be safe so I didn't mind spending close to $1000. I got the car back then headed to a tire shop to install 4 my new continental tires. Once the tire shop removed the 4 tires, they showed my my brakes, rotors and calipers. they mentioned if I'm putting new tires, I should consider changing those items. I told them, what are you talking about, I just got them all changed. I was then demonstrated, that 1 of 4 calipers were changed, 1 of 4 rotors were changed and 2 of 4 brakes were changed. I feel ripped off since I had to pay an additional $900 to get the rest changed as it should have been by a more reputable mechanic, this just give this business a black eye. Word of advice, stay during the installation process and ask for you old part, this is the only way it can be proven work was done. In addition, I returned to the mechanics and left my car, they simply left it on Jamaica ave for 3 straight days and nothing was done to remedy the situation Such a shame And owner, you can look up Suzuki Reno in your database, it will be the only one since this car is not common in the area.

I had my car door fixed here, their customer service skills are horrible. First they lied about replacing my door an the gave me the same old door just popped out mind you my insurance paid for a new door. When I noticed an took it back they apologized an replaced the door. only to brake my inside panel clips my stitching an the speaker on door. I was very upset an took my 2021 BMW 530 back to them an they refused to touch it anymore. If they didn't know how to deal with BMWs they should of never touched my car if you value your car do not take it here. They were also very rude an disrespectful. An when they buffed my door what ever chemical they used was sprayed on the back door. They said they would fix that an they never did. They not only damaged my car but they won't take responsibility for it either. So please don't take your car here. The owner told the lady to tell me he won't touch my car anymore because they touched it to many times already. My whole point is if they hald experienced people working on cars my car would of been fixed correctly the first time instead of them trying time get over on the insurance company an myself. 956 Jamaica ave Is the location I took it too. You guys damaged my car

Had to get the rear bumper and trunk fixed on my Toyota Corolla. They did an excellent job on it and did not keep it as long as I thought it would be to fix it. Everything was fine and looking like brand new, happy with the work.

Rafael is the best! He keeps my old Jeep Grand Cherokee alive and running, even though it's on it's last leg. He offers Good, fast service for a very reasonable price! My husband and I both recommend this place.