PrimeTime Auto Repair

I had a great experience with PrimeTime Auto Repair. They coordinated with my Smart Care insurance twice to help fix my car, and the entire process was smooth and stress-free. Communication over the phone was clear and professional, and they handled everything efficiently. The owner is a very honest person who truly stands behind his work and promises to solve the problem. I really appreciate the outstanding customer service and transparency. It’s not easy to find mechanics you can trust, but PrimeTime Auto Repair is definitely one of them. Highly recommended!

I came in for an oil change and ended up receiving much more than I expected. In addition to the oil change, the team addressed my brake fluid warning light and resolved several other error codes that were showing up. The quality of service was outstanding—it was quick and efficient. Even though the work should have taken an hour, I was in and out in just 30 minutes, all at an amazing price. I was referred here by my friend Maheen, who had a great experience with his Range Rover’s first oil change. The staff explained the process clearly, making it easy to understand how simple and fast the service would be. They even cleared all my error codes without me having to ask! Overall, they did an incredible job, and I’ll definitely be returning here for my future oil changes. Special shout-out to the guy with the glasses—he’s the best person to talk to if you have any questions about their services. The place is also clean and has comfortable seating.

Stopped by on a Saturday night for some work on my Tesla Model 3 and was very impressed with this shop. Very clean and organized and the price is unbeatable. Best prices from any shop on 21st even all of NYC. I shop around for the BEST price and quality and this shop has completely exceeded my expectations. The manager who was there was very respectful and answered all my questions promptly which is not something I’m used to with the TLC shops. These guys really care for TLC guys and try their best to give us the top tier service. Highly recommend.

Primetime Auto Repair is an absolute gem in NY! From the moment I walked in, I was greeted by a team of friendly and knowledgeable staff, including the manager and owner. Not only are their prices unbeatable, but their commitment to customer satisfaction is unmatched. Their motto, 'Customer leaves with a smile, no matter what,' rings true in every aspect of their service. I went in for a simple engine mount change and ended up having a fantastic experience that lasted the whole day. Kazi, the owner, is clearly not in it for the money; he's on a mission to revolutionize the auto repair industry with his honesty and dedication. The shop is immaculate, and with their crazy offers, you'll never want to go anywhere else. Plus, with plans to stay open 24 hours, they're setting a new standard for convenience and quality service. Forget the rest, Primetime Auto Repair is the best!

excellent customer service so helpful and cost friendly than others workshop