Kendal S4 months ago
★★★★★
Their service has declined significantly. The dispatchers are often rude and unprofessional, treating customers poorly and forgetting the importance of good service. They frequently cancel trips without offering replacements, leaving customers stranded—unlike Uber, which usually finds another driver. I’ve even had medical trips cancelled, seemingly because they prefer cash over vouchers. I can't recommend them; you might want to try another cab service. If people continue to give them business they will continue to act like they could care since they have enough customers making them money they will continue to do the same. They lost me as a customer won't recommend anyone to them.
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