Preferred Auto Repair at Bel Air - Staten Island

Never use this service. I stopped by to replace the front and rear brake pads. The job took forty minutes, but they charged me as if they had worked for two hours and three hundred and thirty dollars. The worst service ever.

I was a five year customer of this shop. I used to go for basic things like oil changes and inspections to this shop. Last week i went in and tired to get an inspection. I had a broken head light. The owner attempted to up charge me 20 dollars to put some clear tape on the light so that it would pass inspection. I went to the store next door and bought a roll of tape for two dollars and fixed it my self. Ten min later I went back for the inspection. The mechanic did an oil change and an inspection. Thirty min later the mechanic came out and told me my car fail inspection because my rear tire was no up to code. He tried to up sell me new tire for 140 dollars. I was charged 37 dollars, because they have a pass or fail policy. I went to another shop up the road and i passed The Inspection with no problems. I feel like this shop is very shady. I think the kid failed me because I didnt pay them 20 dollars to fix my head light. Anyway, I will no longer go to this shady shop. They lost a five year customer because they are greedy. I will tell this story to all my friends and co-workers for as long as i am in Staten Island. If you are reading this please find another place to do business.

If you like dealing with 2nd rate mechanics who refuse to admit improperly fixing your vehicle, after charging you $400 and then being treated like a child - then this is the mechanic for you. This coming from a former customer of 7-plus years.

Worst Auto Shop I've ever been. Bring my car for inspection Shop owner Check everything very carefully so he can fail the inspection and get some money from you. Finally he found one thing he can fail my inspection, Wipers! Told me you can go buy a $15 wiper and bring your car back for another inspection ($10) so why not buy one from them ($24). First said my Seat belt isn't working then my Wipers Unbelievable! My dash cam caught everything he said. At the same time, there's another car he failed because of same problem. I should read google review before I even consider this WORST AUTO SHOP. Just found out the ANCO wiper they sold me cost only $2.51 instead of $24. I had it film. Planning on file a complain.

Huge thanks to Dennis who saw me trying to put air in my tire with the coin operated machine and helped me! He let me pull up to the garage and did it for me. I feel very blessed and have to shout it from a mountain: THERE ARE STILL GOOD PEOPLE IN THE WORLD!