First time dealing with Pep Boys Auto #1626 at 13929 Hillside Ave, and I had a great experience from start to finish. I called ahead to ask if an appointment was necessary, and the person on the phone was very nice, pleasant, and professional. He clearly explained the pricing and let me know that if I brought the car in right away, they should be able to service it. About 20 minutes later, I arrived at the store and was welcomed by a very professional and attentive team. They took care of me immediately. I was impressed by how efficiently they handled multiple customers at once, answering phones, helping another customer waiting for an estimate, and assisting me all at the same time while still remaining courteous and organized. After about 15 minutes, I asked if I could leave and return when the car was ready. Just 15 minutes later, I received a phone call, and since I missed it, they promptly followed up with an email letting me know my car was ready for pickup. When I returned about 30 minutes later, they even asked whether I wanted my invoice printed, emailed, or both, a thoughtful touch for customers who prefer to save paper. I chose the email option. The staff was friendly, the service was excellent, and the prices were unbeatable. I had a tire rotation and NYS inspection done on my Tesla, and the total came to only $20.88 including taxes. Very happy with Pep Boys and definitely coming back!
View on GooglePep Boys Auto Service & Tires
Mechanic in New York, NY
Already have a check engine code? Look it up, or browse common symptoms.
About This Shop
A trusted independent automotive service facility in New York, NY, specializing in general maintenance, diagnostics, tires, nys inspections, towing, and electrical. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 7:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
Customer Reviews
0 WrenchConnectWrite a Review
No reviews posted yet.
Have you visited this shop? Be the first to share your experience!
Google Reviews
Review snippets from Google Maps. WrenchConnect reviews are submitted separately.
Great service on my tire rotation and balance on 5/17/2026. However communication during the process could be improved, I wasn't updated on the timing or progress. Drop my car at 9am, second customer in but did not get my car until 11:30am because I decided to go back to the store to inquire the status. Gone to this location plenty of time and it depend on who is managing the desk.
View on GoogleI think over the years, the reputation of this company is going down the drain. Been a valued customer for a year plus but recent service got me skeptical about the whole thing. Had a service on one day and the next day the car failed.
View on GoogleHad my car towed in due to a coolant leak. The gentleman at the front desk, Mike was very polite and attentive. He explained the issue to me and was honest about the services needed which will be better performed by a dealer due to the parts required. The problems with the car itself was very hectic but Mikes professionalism made it less frustrating.
View on GoogleThis Pep Boys location was awesome. I needed a battery for my car and the minute I walked in Mari at reception was warm and welcoming, and was immediate to address my issue. It was towards the end of their day too, but they didn’t hesitate to help once they did a survey of my vehicle, got the right battery and Zack & Jacob was on the job and worked quickly and efficiently! My car is now running again and in good shape! Should I have any future auto needs I will definitely be back. Thank you all for the kind service.
View on GooglePlan your visit
Connect & Location
Business HoursClosed Now
More shops in New York, NY
101 Automotive Repair Ny Inc
4.5A trusted independent automotive service facility in New York, NY, specializing in general maintenance, diagnostics, electrical, and exhaust. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 9:00 AM – 7:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
101 Brothers Auto Repair
4.4A premier independent auto garage in New York, NY, dedicated to servicing general maintenance and diagnostics. Focused on reliable repairs, honest recommendations, and quality craftsmanship for every vehicle. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to handle it all. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
101 Pit Stop Auto Repair Shop
4.1A trusted independent automotive service facility in New York, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 7:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
101 Tire Shop Inc.
3.5A trusted independent automotive service facility in New York, NY, specializing in general maintenance, diagnostics, and tires. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 7:00 AM – 9:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
104th Street Auto Repair Inc
4.3A trusted independent automotive service facility in New York, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 6:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
104 Tire Central Corp
5.0A trusted independent automotive service facility in New York, NY, specializing in general maintenance, diagnostics, and tires. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 9:00 AM – 8:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
Are you the owner of Pep Boys Auto Service & Tires? Claim this listing to manage services and contact details.
This is my shop