My experience was horrible.The job requested was to replace the torque converter on my 17 Honda ridgeline. They returned my truck with all the error code lights on, the steering was completely off center and the owner’s excuse was, “he doesn’t do alignments or clear the codes” I had to go somewhere else for that.The owner is a crook. He said “he only does transmission but nothing else”. Yet he took my money and didn’t disclose he wasn’t going to do a complete job before hand. I asked the manager Fred if the part was a new or used, he said it was new from a warehouse. But when I picked up the car I was told by the owner it was a remanufactured part. They did not keep me informed as to what they were not going to do and only proceeded to do the torque converter job. the manager Fred called me at 1pm saying the job was done and had to pick up the truck immediately by 6 or they would leave it on the street!! They are in no way professional and do garbage work. Go look at the shop. It’s a mess but they advertise best in business. My mistake was giving them a chance. Now I’m out $1400. they broke the ball joint and didn’t tell me. Transmission oil was all over the undercarriage of the truck. Horrible experience.
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Mechanic in New York, NY
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About This Shop
A trusted independent automotive service facility in New York, NY, specializing in general maintenance, diagnostics, transmission, and oil change. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 6:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Great transmission repair shop! Excellent customer service by Freddy and the crew. But most importantly the transmission repair they did to my Honda pilot was a success, I’m very happy! Don’t let the sketchy negative reviews discourage you, they are professionals.
View on GoogleIf you are in the NYC area with transmission trouble, this is the SPOT. They are just over the bridge in the Bronx. Really convenient location. Freddy and his crew did an amazing job on a full rebuild on our transmission, in less than a week from drop-off to pick-up. Everyone is super nice, too! 5 Stars. A++
View on GoogleI am so happy I made the decision to come to NY1 Transmission. Going to the Mechanics could be really stressful for me. My transmission was shot. After reading numerous reviews from multiple shops, NY1 was more appealing. As soon as I met Freddy ( an amazing individual), he explained everything that was wrong and suggested I replace the transmission instead of rebuilding. I have a 2008 G35x. He called his parts guys and found me a good used transmission. Took the car in on Monday, and my car was ready by Friday. The price was very fair and Freddy kept it 💯 with me. Thank you again Freddy. Car is running great.
View on GoogleJust got my ford Expedition from NY1 transmission! My transmission (perfect) and what I really love the most is that (Freddy) very sweet and professional! He kept me informed about my vehicle and what needed to be done! I recommend NY1 transmission to anyone! Thankyou Freddy for your professionalism and I will see you soon for my oil change as we spoke🫶
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