Nor Marathon Service Station Inc

Car started shaking and took it to Nor Marathon since it was close by. The service was excellent! They explained the issue and it was fixed in no time. If I lived nearby, I would definitely trust my car with them again. Thank you for the great service!

I wish i had the option to give Zero stars. Absolutely unacceptable and shameful behaviour. My grandmother has been a loyal customer at Nor Marathon Service Station Inc. and this gas station for years, and things were NEVER like this when there was a previous manager. Since Paul took over, the place has become completely untrustworthy. While I was at college, my grandmother called me very upset because Paul was demanding $3000 just to “pass inspection.” This was especially outrageous considering that the last time she paid $2000, she barely drove 600 miles afterward. There was no proper explanation—just pressure and intimidation. I told her not to agree to anything and to wait until I got back. As soon as I returned, I took her car to another shop, where they cleared the inspection for only $37. That alone proves how dishonest and inflated Paul’s demand was. It is painfully obvious that this manager is trying to take advantage of an elderly woman. This is predatory, unethical, and extremely crooked behavior. Long-time customers should not be treated like this simply because they are older and easier to pressure. Now, I strongly warn people—especially seniors and their families—to stay far away or get a second opinion before giving this manager a single dollar. I really hope BP will take a strict action against this. Disgraceful.

I brought my car in for a simple New York State inspection, and instead of just doing the job, they tried to tell me I had to replace my brake pads and rotors in order to pass. It really felt like they were just looking for a way to charge me a lot more money than necessary. What should have been a routine inspection turned into an expensive sales pitch. I left feeling like this place cares more about padding the bill than being honest with customers. I won’t be going back.

They were able to get two new tires after hitting a pot hole on the LIE. Lovely lovely service people

Very expensive, will try to find problems to create repair need, unfriendly service , Beware going for inspection here, they will fail you to create repair! My proof is going to another repair shop few blocks away, same inspection, PASS! (Credit to them, they didn't charge me for failing inspection, previous expensive repair credit I guess)