Nor-Bay Service Station INC

I have mixed feelings about this place. They do not tell you the price until the job is halfway done. They are not reliable with time; a 3-hour job takes 4 days to complete. As a professional, they should know how long certain tasks take. I chose not to argue; I paid and will never return or recommend them for any car-related issues. I always recommend people come to your shop, but never again to this one.

I heard a loud noise from under my car when driving on the highway on a rainy Sunday afternoon hours from home. I brought the car here since it was AAA rated. They drove with me, identified the problem (broken shock absorber mount), ordered the parts and had it fixed the next day. It's been almost a year now and the car continues to work perfectly. I am so grateful to the staff at Nor-Bay for their kindness and knowledge and fair pricing. I highly recommend them.

Excellent mechanics, they did an amazing job on our car. There suggestions for what was needed for the car was on point. If you need your car brought back to the way it used to when it was new, don't hesitate calling Nor-Bay mechanics. They are the best I have seen in a very, very long time they did exactly what they said they would do. My husband & I will most definitely recommend Nor-Bay for families, friends & even strangers. Thanks Nor- Bay for a job well done!! 👍

I can’t say enough great things about this shop. My Jeep broke down on Saturday. They quickly got me in and figured out my clutch and pressure plate went out. This is the only mechanic shop that I have ever heard of being open on a Sunday. They quickly started working on my Jeep and had it completely done by Monday. I was stranded far from home and alone, on my way for a travel job that was going to start on Saturday. They made sure I made it to CT on Monday and was able to start my job on time on Tuesday. Not only that but they gave me a recommendation for a hotel that would have me safe. Then I forgot to leave my spare key and they sent a mechanic to come to me at the hotel and pick it up, instead of making me uber back to them. Hopefully, nothing likes this happens again but if I break down in their area again, they’ll be my first call!

Horrible tow service, told me it will take 60-90 mins to reach me while I’m only 20 min away, just for 3 hrs to pass and still haven’t showed up yet, not answering the phone, basically a no call no show, I would respect if they had enough integrity to be truthful so I have the option to cancel and allow AAA to dispatch someone else hours ago instead of wasting my time. Do not use them for towing unless you like disappointments!!!!