Manny S.2 months ago
★★★★★
It was a good service provided. Fast, and efficient. They went the extra mile finding a solution to my inquiries.
View on GoogleNew Era Complete Auto Care
Mechanic in New York, NY
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About This Shop
A trusted independent automotive service facility in New York, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 7:00 AM – 8:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
Expertise & Specialties
General MaintenanceDiagnostics
Customer Reviews
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Martina year ago
★★★★★
These people can't seem to get anything done right. I always end up taking my car somewhere else to have things done again, making me pay more money. Even after a basic tire balance that was done at this place and steering still vibrates like crazy. I took it to get rebalanced at a different shop, and the problem was fixed. Alignment here is an absolute joke. You get what you pay for. Save yourself time and money.
View on GoogleGwendolyne Poueriet2 years ago
★★★★★
If I could give this place zero stars I would. They took advantage of a family member that went to them to change a side view mirror. My family member went there with the actual side view mirror in hand and they charged them $30 to simply snap it into place! As a young new car owner they didn't know any better so they paid what was asked. If they would over charge and take advantage over something so small and trivial, imagine what they would do to you with a large more substantial repair. Simply put, TAKE YOUR BUSINESS ELSEWHERE
View on GoogleOliver Nunez4 years ago
★★★★★
Overall the staff were really friendly. I really enjoyed talking to them and making jokes. The mechanic who did the alignment is really knowledgeable, he did a great job the car was perfectly align to factory specs which is not the same as all 4 wheels facing forward. He also had background knowledge of my car and gave me an estimate on a future repair. The reason for the 3 stars is due to the quality of the other services. I went for a wheel and tire replacement, so all 4 wheels and tires were replaced. 1) they didn't install the TPMS after I asked them to. But they didn't charge me for it so I'll live. 2) I was missing a lug nut on my rear wheel. 3) The lugs were not tightened to required torque, after driving 75 miles I had some loud noise which I ignored. After paying $65 for another mechanic to tell me it was my axle... I inspected my wheels to find the lugs were loose enough to remove by hand. Basically my front left wheel was coming off because it wasn't torqued properly. If you use locking nuts with a key, always ask them to torque it to spec using a torque wrench. The impact wrenches loose a lot of torque when used with a key, and if they don't then you might be looking at overtorqued lugs which is also dangerous.
View on GoogleRiyah Shanice2 years ago
★★★★★
Mark is a great guy who works with your prices! Great deals and great personality. All over a good company.
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Business HoursClosed Now
Monday7:00 AM – 8:00 PM
Tuesday7:00 AM – 8:00 PM
Wednesday7:00 AM – 8:00 PM
Thursday7:00 AM – 8:00 PM
Friday7:00 AM – 8:00 PM
Saturday8:00 AM – 7:00 PM
Sunday9:30 AM – 5:00 PM
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