New bushwick car service

WORST CAR SERVICE EVER!!!! Never ever use them. Looks like they are the same as Bushwick car service. Same address just different phone number. They don’t take reservations right. Then I re do reservation. Driver confirms 30 min before, then he is not there. Call again he says he is 10 min out. Call 10 min later- says now 1 hour away. Obviously he went to the wrong place. Call company they say sending another driver in black car. Asked drivers name since someone was calling me and wanted to verify they were the right driver. Person who answered the call was so rude! A car shows up with our information but is is gray, dirty and worn down inside and making noises. It made me very uncomfortable and was a horrible representation of the company. Driver demanded cash and had no way to take credit card. Company confirmed we had a credit card payment method on our reservation. We still had to pay cash. Luckily we had it. It all seemed very shady! Called company back to figure out what had happened. Person who answered the phone was again rude and put me on hold mid sentence. Called back get same guy. Ask if the drivers name I had was one of their drivers - responds I don’t know all the drivers, is again rude and hangs up on me. Very unreliable in a time when we really needed someone reliable! I am sure this is not what you want the car to look like that picks you up.

Worst car service there ever was. The dispatchers are horrible and hang up on you they don’t care and imma report this company to Medicaid hopefully they lose their contract and maybe the owner will hire better dispatchers

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