MCA Car Wash & Super Lube

Very disappointed in the service received. From being rudely rushed when asked which service I wanted all because I wanted to ensure the super rain x/lava shield included interior vacuum/wipe and add mat wash. Then I’m told my car is ready but my mats are missing. I go to hang my bag on the hook in my car and one of them is missing. Of course no one knows anything and is dumbfounded. Looking at the work they did in the car there is still dirt in my cup holders and dust in places that should’ve been wiped. So $40 for attitude and half a wash that had my entire car stink of vinegar in the end.

The oil change staff were awesome, the cashiers were super nice but the car wash staff were horrible. My windshield still had mud stuck on it, you can still the windshield marks. I came home to finish scrubbing off the dirt they still left. I’ve been getting my oil change and car washed at this location for over 15 years and this is the first time my car didn’t feel or look like it had been washed or cleaned. I was there on Saturday at around 1 pm, drove right in, there was only one car getting an oil changed and two cars getting washed, they were not busy at all yet they did such horrible job; pretty sad. I hope they catch the laziness going on before it’s too late. $75.00 dollars later, got my oil changed but no car washed like they used to.

This is my second time having a horrible experience. Should have known not to come back here. today I went to get my car washed and after my car came out of the car wash I noticed I had a crack on my windshield and all these gooey black spots all over my car and windshield. The manager gave me all kind of excuses about where the crack came from. I asked him to pull up the camera to verify the crack was there when I came but again he gave me all kind of excuses. All I wanted was for them to take accountability for damaging my car. I wasn’t expecting them to pay because I already knew they wouldn’t. Thank God I was able to get an appointment with satélite for tomorrow.

They never took out the splash guard and NEVER replaced the oil filter. The oil plug area is oily and filthy. NEVER AGAIN! BEWARE! The car wash is exterior wash only. Sloppy at best. No polish. No shine. After the drying bird poop remains on the mirror and door. Spoke to the Latino man who is useless. Did not care. Actually found out that the oil life was not reset.

Always get my oil change here. They top off all the fluids as well. Car wash included. 7th oil change free! Woohoo