Honda of The Bronx Service Department

I would just like to leave the best review for Christina D. She was so great throughout the entire process. She helped me and explained everything I needed, and more importantly, she kept me informed the entire time. Cristina and the other lady who sits next to her (sorry I forgot her name) but they make people want to come back and service their cars here. Great customer service. ( I came for a recall this time)

I always comfortable bringing my vehicle to Honda of the Bronx for service. I worked with Christina Donato, and her manager (Danny) was also kind enough to come over and clearly explain items that initially did not make sense to me. I have also worked with Diana Matuhulala and had the same excellent experience. No matter which representative you work with, the level of service is consistent, thorough, and professional. The service experience was excellent—5 out of 5. The wait time was also a 5 out of 5. My concerns were thoroughly addressed, and the follow-up was appreciated. The staff is very personable and professional. This is not my first visit, and despite having other service centers available to me, this location remains my top choice. Highly recommended.

Christina was absolutely amazing to work with! From the moment I walked in, she was professional, patient, and genuinely focused on helping me find exactly what I needed. She took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. What really stood out was her attention to detail and how she went above and beyond to make sure I was comfortable with my decision. You can tell she truly cares about her customers and takes pride in her work. If you’re going to Bronx Honda, I highly recommend asking for Christina. She did a great job and made the whole experience a positive one!

Great experience here. Katie was honest, professional, and explained everything clearly without trying to upsell me. The work was done quickly and my car is running perfectly now. Fair pricing and great customer service. I’ll definitely be coming back and recommending Katie to others.

I recently had my vehicle serviced at Honda of the Bronx, and I couldn’t be more impressed! From start to finish, the experience was outstanding, thanks in large part to Service Manager Marc Gittens. Marc went above and beyond to ensure I received top-notch care and attention. His professionalism, knowledge, and genuine dedication to customer satisfaction made all the difference. He patiently answered all my questions, kept me informed throughout the process, and truly made me feel valued as a customer. The entire service team was efficient and thorough, and my car was returned to me in perfect condition. If you’re looking for exceptional service and a team that truly cares, I highly recommend Honda of the Bronx—and especially working with Marc Gittens! They set the bar incredibly high for customer care.