Gunral Service Center

Got my car inspected for the 2nd straight year. Great service and was quick. I would recommend to people who live in the area.

Absolutely Horrible!!! Not fair about their prices. They are not nice! So rude! The mechanic named - “Mike” even called my mother a -PIG!!!!! Went in to change my Oil and it was leaking the day after!!! I. I called in to discuss the issues and they denied everything! They took 0 responsibility!! Please stay away! Stay away!!!!!

Wow where do I even start with this terrible auto repair shop. Me and the Mechanic named - Harry agreed on 470 to repair the radiator in my car. When i came to pay for it his boss came and changed the whole bill to $920!!!!! Yes $920!!! Totally outrageous!!! And not ethical. I reported them to the police. The place smells horrible. No one is nice. Never coming back again! DO NOT COME HERE! For any reason.

I used this mechanic probably 10-12 times over the course of about 15 months. I didn't use anyone else! They almost always had a negative attitude. I wouldn't even be complaining or providing any negative feedback to them when they would be so nasty. I would simply be explaining the issue with my vehicle, or asking follow-up questions. They always spoke extremely quickly, and without much detail. I'm a details guy. So I like to 100% fully understand what's going on, before making a decision to move forward with a repair, etc. I always just overlooked the attitude issue. Finally, the most recent time I went, I had enough of their nasty attitude for no reason, so when the two brothers (owners) gave it to me again, I called them out on it, and they said to not come back. Gladly! I obliged. And now I have a new, very respectful mechanic. I was very shocked that they would soil a loyal customer / business relationship of that long, and encourage me to stop using them, when I never provided them an attitude. But any business person who is annoyed by or unwilling to answers its customers' questions shouldn't earn my business anyhow!

I cannot say enough superlatives about this business and the mechanic, Harris. On the way to Queens from Connecticut on a Saturday morning the front end of my car cratered on a declivity on the Van Wyck. Smoke began pouring out of the front end, with difficulty steering and worrisome noise. My wife was terrified. We managed to get to Woodhaven Blvd. where, thankfully, we found the Woodhaven Service Center open for business. Harris promptly inspected the car and diagnosed the left front shock that had deteriorated and collapsed into the tire, and stripped it down to the metal belt. On the lift, he gave us a detailed report on several serious front end and other problems and took the car in right away for repair that day. He got the parts and got us going in a few hours. His response was quick and a lifesaver for us, as we were able to get our business done in Queens and get back home. Harris was extremely professional, knowledgeable and courteous. I cannot recommend Harris and this business highly enough.