First Group Automotive

Mechanic in New York, NY

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About This Shop

A trusted independent automotive service facility in New York, NY, specializing in general maintenance, diagnostics, and tires. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.

Expertise & Specialties

General MaintenanceDiagnosticsTires

Customer Reviews

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Google Reviews

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DM Mlvy2 months ago

★★★★★

I'll share first impressions....I called based on great reviews here, because I woke to find a low/slow leaking tire on my car....when leaving for work early, natch. I call a bit before 8am, man answered, polite, I explained situation, asked questions including if I need appt (he said no), gave me range of cost for repair based on issue (subject to actual cause of leak), and I told him I'd try to get someone to bring my car in while I was at work. I'm trusting the experience will be as he described, but really good first impression. Will update.

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CHRISTINE CABALLERO3 months ago

★★★★★

Very disappointed... I went this morning to have my truck looked at, I called yesterday to let him know of the issues i was having and he said to bring in the truck tdy. He appeared to sound like a nice guy. I get there ( first thing at 8 am) and he waves his hat to me and tells me to move, so I did then he approached my truck (no Gm) said "how can I help you", i reminded him that we spoke yesterday and so I was here to see if he could figure out what the problem was. He says leave the truck, I said I can't leave the truck, I was hoping you can look at it now. He said no you can leave the truck and when I figure it out that's when you'll know... not acceptable...I don't know who he thought he was talking to but that was unprofessional and rude. Needless to say, I said have a good and left. Guess he didn't need or want my buisness.

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Franklyn Mendeza year ago

★★★★★

I have lived just a few houses away from this shop for 8 years; not once have I been able to actually use their services. The first time I needed help, I had an emergency; a flat tire while leaving my house. They were open; I walked over; explained the urgency; and they still refused, saying I needed an appointment. A flat tire emergency. A few days ago, I needed a simple front tire balancing. I spoke directly to the main mechanic; he told me they do tire balancing but would not do mine. Same excuse; I needed an appointment and they were booked a week out. It is crazy that a shop located right here in the Bronx, surrounded by places that will patch a tire or balance one in 10 minutes, acts like they are too busy or too important for walk-ins; even for easy jobs. The impression they leave is they just do not want to work; they make everything harder than it should be. Businesses that treat new or local customers like they are a burden usually do not stay around too long. Good luck with that.

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Jasona year ago

★★★★★

I took my Pathfinder in earlier this week for a quick service and was pleasantly impressed with the quality and speed of their work. Great customer service and welcoming vibe. I will definitely be back! Keep up the great work.

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Stacy Prime8 years ago

★★★★★

I needed to take my car to be serviced and I saw that these guys had good reviews. They definitely deserve it. Ralph and his team made the whole experience stress free. They were fast, professional, and honest. I will definitely bring my car back here again and again. They recommend that you make an appointment with them so they can plan for it. I highly recommend First Group. Thank you guys!

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Shop address

2 Chaffee Ave, Bronx, NY 10465, USA

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Business Hours

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