Eastern Car & Care Inc

1 Star Absolute Disaster of an Auto Shop This is hands down the worst auto shop experience I have ever had in my life. I came in for the most basic service imaginable a simple oil change. No complicated diagnostics, no repairs, nothing special. Somehow, they managed to completely screw that up. After leaving the shop, my car started leaking oil. A LOT of oil. Something that was NOT happening before I brought it here. Either they didn’t tighten the drain plug, damaged the gasket, or didn’t install the oil filter correctly whatever they did, it shows a total lack of basic mechanical competence. When I contacted them about the issue, there was zero accountability. No urgency, no apology, no concern that they could have caused serious engine damage. Just excuses and deflection. Let me be very clear: If a shop cannot perform a basic oil change without causing an oil leak, they should not be trusted with any vehicle. This kind of negligence can destroy an engine and put drivers in danger. Save yourself the headache, the stress, and the risk of expensive damage. Avoid this place at all costs.

OMG OMG OMG!!! Please Stay Away From This Auto Repair or YOU Could be NEXT!!!

Very competitive prices but terrible service. They take much more time than what they predict and don’t even bother to call to inform. Am not sure if I will keep bringing my cars to this shop.

Rude, terrible work and super late. I'm gonna have to get the work redone elsewhere now. Do NOT waste your time with these guys, they'll ruin your car.

Horrible customer service and lack of manner. Waited 20 minutes to see if I could get a car inspection because the owner was away. Owner pushed the door against me and didn't even apologize, told him that I needed an inspection and he said no. Would give 0 stars if possible.