East River Auto Care

Outright thief. Agreed to pay $200 for a new serpentine belt installed. Sat in drivers seat while they did the work. Given a $1300. bill when finished. They claimed vehicle also needed a tension pulley, an $80 part, which it did not because I took the old one which is still good. Regardless, I never approved anything other than a $200 belt and I was never asked if it was OK to do while sitting on the vehicle.

Worst shop you can go to, you will get robbed. $800 for a rebuilt alternator is insane. I went there because it was close to my job and it was late. I had to show up to the shop because they never called me to tell me how much or that the car was ready. When I showed up they tried charging me storage fee. They keep their doors open by doing fraud. Let’s not forget that when I showed up my car was on the sidewalk with a a car all on top of the bumper. DO NOT TAKE YOUR CAR HERE.

Usually don’t post these but these people are total con-artists. Called asking about annual state inspections, left my car. Didn’t hear back for a day. Called to check in and was told that my car needed major repairs — new brakes, new brake pads and some electrical component. Car was running fine so i was skeptical. I told the guy I wanted this in writing. He said, ok, he’d pass my inspection with just the brakes repaired and not the other thing but it’ll cost $1k… I said I’d just pick it up and go somewhere else and he told me that would cost $90 for parking. Eventually randomed my car for $30 but didn’t get inspected. DON’T GO HERE. Such a criminal operation. Update: passed inspection at another garage without issue.

Fraudulent extortionist. Had to call police to retrieve car. Brought car in for a side mirror housing to be replaced. Was quoted $500 and 2 days. 5 days later Aly held the car hostage asking for $1,900 because he did extra work which was not needed nor quoted nor agreed to be performed.

Happily I have had nothing but great experiences with East River Auto Care. The first time I took my old Saab into the shop they got the brakes, taillights, exhaust pipe, oil change, and state inspection done in record time. The repair costs were good and everyone extremely nice. I’ve already brought the car back to them for another repair.