Crunch Fitness - Ft. Greene

Another Crunch location, consistent with what you’d expect. It offers a wide variety of equipment—it’s hard to imagine anyone needing much more. The men’s locker room, showers, and overall space are fairly comfortable. The interior features a lot of exposed red brick walls, which gives it a nice look. Overall, it’s a good gym. My star rating is mainly for the gym itself. However, the overall value really depends on the membership price you can get and how important it is for you to have access to multiple gym locations scattered around the city.

Overall, this location is decent enough to get the job done. Friendly warm greeting staff. The equipment and floor space are somewhat limited and the gym could benefit from acquiring newer, more modern machines. On the plus side, I do enjoy the sauna, the locker rooms and shower areas generally feel clean and sanitary. The biggest disappointment is the music programming. The playlist could be far more balanced. It currently leans heavily toward mainstream pop and electronic club tracks, with very limited representation of hip-hop, soul, reggae or R&B. Given that this location is in Fort Greene, Brooklyn not Central Park West, Hudson Yards or SoHo, the music doesn’t fully reflect the culture, energy or diversity of the surrounding community or the membership base. A more inclusive and locally aware music rotation would greatly improve the overall experience and make the gym feel more aligned with where it actually lives.

I’ve been a Crunch member since 2012, primarily at various Manhattan locations, and more recently at the Fort Greene location since moving to Brooklyn last year. One of the biggest advantages of this gym is its convenience it’s only about a five-minute walk from my home. The energy on the floor is great, and people genuinely come here to work out, which creates a motivating environment. That said, there are areas for improvement. I regularly walk in without being greeted, even when multiple staff members were behind the front desk. I always offer both a hello, and a goodbye. A simple acknowledgment can go a long way toward making members feel welcomed. The gym can become quite crowded during peak hours, and it’s common to see members using multiple pieces of equipment for supersets while others are waiting. The trainers are energetic and friendly, but from a member’s perspective, they sometimes seem more engaged with each other at the front desk than with members on the floor. The locker room is generally clean and well maintained, which I appreciate. However, I frequently see people wearing street clothes and sneakers in the sauna, and I wish the gym would enforce those guidelines more consistently. A major bright spot is Kimmi S.‘s Ride class it is absolutely top-tier and one of the best group fitness classes I’ve taken at any Crunch location. Overall, it’s a solid gym with a great workout culture, but there are opportunities to improve the member experience and attention to detail given the caliber of the neighborhood.

Absolutely love this gym. My wife and I have been going a few times a week for a year now and its probably the most comfortable I've ever felt working out. Plus the staff is excellent, attentive and always around when I need something.

Avoid the PT Package Here — Refuse Written Refund Policy and Pushy Sales I’d be very careful before buying personal training at Crunch Fort Greene. I bought a membership and a 5-session PT package. I wasn’t looking for trouble. I just wanted help improving my workout plan and getting back on track after about a month away from the gym. When I signed up, I clearly said I wanted to meet a trainer about once a week, maybe 1–2 times per week, and work out on my own the rest of the time. That seemed fine when they were selling me the package. My first PT session was scheduled for 5:30 PM according to my confirmation email. It started with about 10 minutes of talking and goal-setting, then about 20 minutes of actual exercise. After that, it turned into a sales pitch. The trainer pushed me to buy more sessions and made it sound like I could not reach my goal without him. He also said he could not train me unless I committed to at least two sessions per week with him. After I refused to buy more, he left before the scheduled session time was over. No one checked on me afterward. I had to go to the front desk myself. When I asked why I was assigned a trainer who apparently did not have time to train me unless I bought more sessions, the response felt dismissive and like they were shifting blame. I was then told the first session counted and that I only had 4 sessions left. I did not agree with paying for that as a completed PT session. My contract said completed sessions should be verified by signature, date/time, or biometric scan, but I was never asked to sign or scan anything. The manager who called me was very dismissive. Even after I pointed out the written cancellation/refund language in my contract, he kept saying the PT package could not be refunded. He also tried to count pre-session conversation as part of the session time, even though my confirmation email showed 5:30 PM as the start time. He said I would get the same answer no matter which department I contacted, and that I had to wait until Monday for the district manager’s contact. I had already emailed the official cancellation address within the cancellation window, but the whole process felt like a runaround. After I pushed back with the contract, sent a detailed email, showed the session confirmation, and contacted my bank to dispute the transaction, they finally refunded me in full. I cannot prove the bank dispute caused it, but the timing was very telling. I do appreciate the final manager I spoke with, who was much more reasonable and respectful. Still, I would not recommend buying PT here unless you get everything in writing. The sales pressure was too much, and the refund process was much harder than it should have been.