Jeff Guan7 months ago
★★★★★
Great place! My car was stolen and towed here. Wayne gave me some great advice about how to deal with my situation. Highly recommended!
View on GoogleCromwell Collision and Towing, Inc.
Mechanic in New York, NY
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About This Shop
A trusted independent automotive service facility in New York, NY, specializing in general maintenance, diagnostics, towing, and auto body / collision. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
Expertise & Specialties
General MaintenanceDiagnosticsTowingAuto Body / Collision
Customer Reviews
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Gjiro Ukehaxhaj11 months ago
★★★★★
My car was stolen, and Cromwell Collision and Towing went above and beyond. Once the police recovered it and brought it to Cromwell, their team called me right away to help avoid any unnecessary storage fees. They also gave me a great deal on towing it back to my home. Awesome team, excellent communication — highly recommend!
View on GoogleAndrew Sa year ago
★★★★★
I first brought my car to them through insurance in 2022. As soon as I got the car back I noticed signs of poor craftsmanship, but once I dug deeper I discovered broken clips and brackets, missing hardware, poor panel alignment, unrepaired damage/ exposed metal, and paint chipping/ heavy overspray. This past month I spoke to the owner Wayne who took it back in, even giving me one of his cars for the time being. Unfortunately his shop is only concerned with fast turnaround, and while the car looks better, the work is far from quality. They were careless with the masking, leaving overspray of both paint and clearcoat all over the windows, engine bay, wire harnesses, and interior. The fender is placed 1/4” too far forwards, new headlight deeply scratched by a razor, the side marker no longer works and once again I am missing hardware that I went out of my way to replace prior to returning to the shop. I would not recommend anyone who wants a quality repair job to go here, they have no respect for the work they put out. Update: They covered up a bent radiator/fender support rail with bondo instead of replacing for $80 something dollars on an insurance job.
View on Googlekeesha shankle3 years ago
★★★★★
The best service ever, also they are very informative about question you have about your car and any accident related issues. When the Cromwell dream team finished with my car it looked like it was brought off the lot. Thank you Mr. Wayne for your services.
View on GoogleHas Hade2 years ago
★★★★★
2013 Infiniti M37x Sport White...been going to Cromwell about 12years now. Always top-notch work! Used to fix my gld '03 Acura CL Coupe. Wayne and his secretary are the best. They pay attention to detail and i'v yet to have anything to complain about ever..and I'm picky, lol Highly recommend Cromwell Collision if you want your vehicle done right 👍🏼👍🏼
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Business HoursClosed Now
Monday8:00 AM – 5:00 PM
Tuesday8:00 AM – 5:00 PM
Wednesday8:00 AM – 5:00 PM
Thursday8:00 AM – 5:00 PM
Friday8:00 AM – 6:00 PM
SaturdayClosed
SundayClosed
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