BANDE Automotive

Absolutely amazing experience, with the huge snow storm nearly every other towing company was not open/too busy late at night. They were super timely and were very patient with us could not have asked for a better experience the driver who was dispatched to us with the wrecker was very nice and made sure to explain everything he was doing before just going ahead with it and it was very reasonably priced compared to others in the area. Best towing company in the area

This company needs to be reported to Consumers affair and Department of Consumer Protection. They are conducting illegal and predatory towing. My car was towed under false pretense and tow was not reported. I believe part of the intent was to keep my car for as long as they could to rack up fees and collect. I also see that as theft. My EZpass also paid for their truck toll. Person that answered the phone was also rude and refuse to answer questions asked and hang up. They will be reported trust and believe.then to tell me to get my money back I have to take them to small claims court and prove ABC

Dispute any charges with Bande. They are a scam company. Smh they illegally towed my car and then tried to uncharge me and keep my car to extort more money . Then they additionally damaged my vehicle. I had to rent a car because they can't properly tow. What a bunch of scammers. Watch out!

Not only did this place illegally tow my car from my home they have incompetent people towing cars and broke my tire rod and my car cannot steer. I have been calling them since it happened and no one is answering so now I will be taking legal action.

In regards to the location at 6202 Almeda Ave, Queens NY. This business is unethical and exhibits potentially illegal conduct. The business appears to be engaged in what can only be described as predatory practices, targeting long-time residents of the neighborhood with unjust and opportunistic towing actions. Most recently, a vehicle was towed from a strip mall parking lot while the driver — a woman — was legally parked and actively shopping for groceries inside the store. This incident alone raises serious questions about your business's operational integrity. To exacerbate the issue, the company proceeded to alter the price - not listed in the establishment, only verbally told by the an behind the counter - to have the vehicle released from a dirt lot, a move that can only be described as extortionate. Mind you, based on past reviews, the amount told could only be paid in cash or via Zelle as the credit card machine was not functioning. After further investigations into the company, the credit card machine has not worked in over two years. Additionally, the refusal to provide access to a manager or supervisor when requested is a blatant evasion of accountability. The customer service representative, who identified herself as "Ashley," not only failed to provide assistance but yelled at me over the phone when I receipt of payment, demonstrating a complete lack of professionalism and customer care. This experience is not only unacceptable but may also constitute a violation of consumer protection laws. Please be advised that I am in the process of exploring legal action available to me, including but not limited to filing complaints with the appropriate municipal and state authorities, as well as pursuing civil action for damages resulting from your misconduct.