THINK TWICE WARNING… Please save yourself and avoid this shop at all costs. I brought in my 2019 Jetta for a check engine light to which they stated I needed a couple sensors changed. Awesome, so do it. Please, that’s why I came to get my car up to speed… long story short they say my car will be good to go come Monday. They don’t call or bother to update me on anything. I call the next day around noon for him to tell me it’s been done… okay? So I’ve been sitting without my car and it’s done? Wow… so I get into my car and it’s completely loud. The engine is making a noise now. It was so quiet before I sometimes would think the car was off. They tried to gaslight me saying as Jetta age they tend to get louder…Are you joking? This car is not 10 plus years old… and it’s been on the west coast most its life. They tell me to drive it a few days and see if it stops to which it doesn’t. They have me bring the car back in to which they let it sit there for 4 days again. I then call and find out they haven’t looked at it… okay shouldn’t my car be a priority considering you haven’t fixed the car. On top of that my car was vandalized. There are golf ball size dents all over my trunk and driver side door as well as fender. Some scratches on my window seals as well. They tried to gaslight me again. They haven’t given me any information on the police report, nor did they provide insurance information for reparations. I’ve lost all trust in this establishment. It’s very disappointing when a paying customer can’t get the services intended and then receives his car back in damaged condition. Save yourself the time and hassle and go to a trusted repair shop that will communicate with you and respect your time.
View on GoogleGreeley's Auto & Tire Inc
Mechanic in Nedrow, NY
About This Shop
Auto repair shop in Syracuse, NY offering general maintenance and diagnostics. Open weekdays 8:00 AM – 5:00 PM. Listing from a public source — claim it to manage your profile.
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Never received compensation for my damaged car 5 months ago. The excuse was it needed time to be added for the insurance claim. My car was left with Dents all around that they admitted to vandals hitting their shop. They never contacted me to repair my dents or try to compensate me. I’m assuming they think I just forgot.
View on GoogleNeeded oil switch replaced. They were professional, thorough, and courteous. Would recommend to anyone.
View on GoogleBrought my car in, replaced the radiator house, DID NOT flush the system which caused a leak and blew my engine. There was NO leak before.
View on GoogleDon't recommend going to this place they come off as really nice knowledgeable people their sharks don't know what they're doing you have to bring it in two or three time after they tell you they did the job they really don't do what they say and they charge you absurd amount of money worst place I've ever gone I don't recommend going to this place
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