Mickey's Automotive, Inc.

I had my first appointment at Mickey’s and was thoroughly impressed. Communication was smooth and the service was prompt. They provided a detailed digital report on the condition of key systems in my car, complete with photos, to help me plan for future maintenance. Very informative and helpful! Highly recommend!

I first found Mickey's Automotive when my 2002 standard-shift Toyota Echo just stopped moving more than 25 MPH on Rte 117 one day, making a terrible noise for no discernible reason. I searched on "foreign car service" because I found no Toyota service garages in the Tarrytown area. I called. I believe Mickey himself answered the phone and promised to send the tow-truck as soon as it returned to the garage. But after about 30 minutes, Mickey himself turned up at the top of the hill I had reached, looked into the hood, showed me the power steering belt that had slipped off its pulleys, and suggested I follow him to the garage since the tow-truck was still out. He went very slowly to make sure I had no problems. He ordered an emergency delivery of the belts needed, and his mechanics replaced them without delay. I kept him and his garage in mind for 5 years, when the Toyota dealer service near my job lost interest in my car. Since then Mickey, Dan at the front desk, and the guys in the garage have performed every inspection, swapped my snow tires in and out, balanced the wheels, replaced the clutch, brake pads, and cleaned the brake drums, replaced radiator hoses and windshield wiper blades, front and rear ball bearings, flushed the brake system, replaced the cabin air filter... you get the drift. Dan tells me how much each part is going to cost and cost for labor, we discuss what I can afford and when. They take photos of any problems they see and send them by text, so I know what they are talking about, and the charges always come in as estimated, once or twice a bit less! And the car drives like new! Actually, there's not a lot left to do except maintenance, which they will continue to do for this car until gasoline is no longer available and I can't drive it any more.

Let me tell you how kind and honest these guys are. My son’s vehicle engine stopped working and needs to be replaced one month after the purchase. Instead of giving me the run around, a staff member spent the time explaining all my options and advising me to contact the National number for the manufacturer. He explained terminology and it turns out it is covered by the warranty. This is saving us $10k or more dollars. Please consider taking your vehicle to them for the kindness and honesty. Support good and ethical businesses. I will be a loyal customer there forever.

Mickey’s always provides excellent service. Communicates throughout the process. Been coming here for years and I believe their care for my car is why I can still confidently drive it even though it is 19 yrs old!

After years of service … received very bad diagnostic recently … car intermittently stalling after last service… and a new problem only after picking it up.. leaving me with an car that shuts down (limp mode)and not working … it was either misdiagnosed with a “good engine “ in my Autovitals reports or damage sustained after its last service repair … so disappointing …used to be more thorough and accurate … but I’m back on the back of a flatbed …