Loyalty Automotive, INC

Great experience, was really well taken care of. Found me the part cheaper than any other shop, and did great work to make my car pass inspection. Rob very thoroughly explained everything. These guys have a lot of knowledge and experience. The changes being made are awesome!

Stay away from this shop. Diagnosed the vehicle with an expensive problem it didn’t even have. When given payment for a catalytic converter, they then called 10 days later to report the cost would be $6000. Any reputable auto shop knows there’s no such thing. Scammers

Completely incompetent auto shop. Was assured the problem on my car was fixed. After paying $500, the problem returned immediately. Forgot to put hose clamps back on, and was told I needed to have another $600 service done if I actually want the problem fixed.

Would not recommend this shop to anyone. Brought my wife’s car in, received an incorrect diagnosis and solution ($500+). Took the vehicle to another shop to be told that whoever did the work on the improper solution “forgot” crucial hardware (3 bolts, 1 hose clamp, and 2 electrical connections). Unrelated incident, a friend took their vehicle in for oil change and tire rotation, upon picking up her vehicle she noticed that items were missing from the vehicle. The gentleman who runs the desk is more concerned with taking your money and getting paid than doing right by the customers

Loyalty did lots of work on my Chrysler 300 they did a phenomenal job now I go back all time my car needs work no matter what it is that has to be done. I recommend them