Yeahhh just gonna put it like this dude at the desk in the front office seems like the boss but don’t really act like it to me. Went in for an inspection which they didn’t pass and told me to drive it and bring it back which is fine but when I returned as the man told me to they said it’s by appointment now I asked if he told me to come that was never mentioned about an appointment can something be done. Guy proceeded to say who told you that and then said “well go ask him” like aren’t you the boss I shouldn’t have to ask anyone. Very disrespectful in my opinion the way the tone was definitely ain’t getting my business again and to be frank I wouldn’t go there with someone that doesn’t have a lick of customer service and how to speak to folks . Never even do reviews but definitely rubber me the wrong way 0/10 👎
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Mechanic in Maplewood, NY
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About This Shop
A trusted independent automotive service facility in Monticello, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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