Joe Basil Service Center & Tire Center

Picked my son up from school and got a razorblade in my rear truck tire.It went flat just as i pulled into basil oil change.They said it would be about $50 to change the tire and put on the spare.I didn't want a new tire because my lease is up in September.About 45 minutes later it was ready to drive home.Went up to the counter to pay and it was no charge, wow i was happy.Thank You. Even got a free car wash code. Thank you basil for fixing my flat.

Made an appt for 8am with Jake. I was a few minutes early, but when the doors opened, everyone that had been waiting was taken care of promptly. Jake reviewd the services I needed and gave me a timeliness. I opted to wait in the lounge are rather than go back home to wait ( they do offer a free shuttle as well). My car was ready within the timeliness I was given and I was back home within 90 mins! Great job!

While getting my nys inspection I was shown my engine and cabin air filters. I declined to have them installed at the time. I decided to install new ones myself. The first thing I noticed when removing the old cabin filter was that the two screws holding the cover were never put back. When I took out the old filter I noticed that they squeezed the filter in half when they put it back in. It apparently remained like that as it was still crimped in half. I expected better service than that from the dealership where I purchased the car.

It was a good experience. I do not know a lot about cars, so I have to trust the people I take my car to. If I have a bad experience or I feel I was taken advantage of, I will never take my car back there for service. I trust you.

I'm very pleased, Tim Jones is a top notch guy. He took great care of me and the tech was quick and efficient. I was in and out very quick! I'll be back. Please get some techs certified for motorcycle inspections, you have the sign on the building but nobody certified to inspect. Thanks again.