Brown's Auto Service & Towing

Mechanic in Kenmore, NY

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About This Shop

A trusted independent automotive service facility in Buffalo, NY, specializing in general maintenance, diagnostics, and towing. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.

Expertise & Specialties

General MaintenanceDiagnosticsTowing

Customer Reviews

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Google Reviews

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Ali Hamlani6 months ago

★★★★★

Towed my vehicle, a new Mercedes model, and I tried to get there insurance as they damaged the front end, suspension, and alignment. Lady became so aggregated when politely asked for insurance information as well as contact information that police had to be called on. Was told to bring it to court, so will now have to deal with this issue due to there negligence and inability to be accountable for it. Also seemed to have damaged the front of my friends vehicle as well.

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Jeremy Owensa month ago

★★★★★

So never dealt with them directly but i live in riverside kenmore area came home from work with big branch in front of house and my cameras revealed franks towing came threw with someones box truck and took it out plus huge dent on the vehicle they were towing didnt stop nothing owner probably never saw it and now they are stuck with the vehicle more damaged than when franks picked it up... safe to say id never use them 👌🙌

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Christian4 months ago

★★★★★

Insurance called for a tow, these guys accepted and never showed up, waited a whole hour and a half just for them to not reach out or answer their phone from my provider to see what was going on. They even said they were on site through the link but was nowhere near my car. They then canceled with this tow and had to call another. Do not recommend if you're in a bind! Had my insurance make sure to never use them again!

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Jeff Schmitt3 months ago

★★★★★

Been using Frank Browns for some of our fleet needs as well my families cars. They are quick to react and reasonably priced. I would highly recommend. Dave and his crew do an outstanding job. Thank you!

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C R4 months ago

★★★★★

Honestly, surprised by the negative reviews as all my interactions have been consistently positive. Found them by chance as the tow truck driver recommended them. In the past five years or so, I've found them to give an honest assessment, and perform reliable work. I actually go out of my area to get vehicle work done here. Never any unnecessary work to pad the bill. Good folks who deserve a positive shout out. Thanks!

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Shop address

899 Kenmore Ave, Buffalo, NY 14223, USA

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Business HoursClosed Now

Monday8:00 AM – 5:00 PM

Tuesday8:00 AM – 5:00 PM

Wednesday8:00 AM – 5:00 PM

Thursday8:00 AM – 5:00 PM

Friday8:00 AM – 5:00 PM

Saturday8:00 AM – 12:00 PM

SundayClosed

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