Brown's Auto Service & Towing

Towed my vehicle, a new Mercedes model, and I tried to get there insurance as they damaged the front end, suspension, and alignment. Lady became so aggregated when politely asked for insurance information as well as contact information that police had to be called on. Was told to bring it to court, so will now have to deal with this issue due to there negligence and inability to be accountable for it. Also seemed to have damaged the front of my friends vehicle as well.

So never dealt with them directly but i live in riverside kenmore area came home from work with big branch in front of house and my cameras revealed franks towing came threw with someones box truck and took it out plus huge dent on the vehicle they were towing didnt stop nothing owner probably never saw it and now they are stuck with the vehicle more damaged than when franks picked it up... safe to say id never use them 👌🙌

Insurance called for a tow, these guys accepted and never showed up, waited a whole hour and a half just for them to not reach out or answer their phone from my provider to see what was going on. They even said they were on site through the link but was nowhere near my car. They then canceled with this tow and had to call another. Do not recommend if you're in a bind! Had my insurance make sure to never use them again!

Been using Frank Browns for some of our fleet needs as well my families cars. They are quick to react and reasonably priced. I would highly recommend. Dave and his crew do an outstanding job. Thank you!

Honestly, surprised by the negative reviews as all my interactions have been consistently positive. Found them by chance as the tow truck driver recommended them. In the past five years or so, I've found them to give an honest assessment, and perform reliable work. I actually go out of my area to get vehicle work done here. Never any unnecessary work to pad the bill. Good folks who deserve a positive shout out. Thanks!