Nico's Way Auto Repair

More than reasonable pricing. Steve and John are good guys, good shop. Won’t oversell you on extra work that doesn’t need to be done. Work I have had done there on one car so far - Serpentine belt, serpentine belt tensioner, idle pulley, timing chain tensioner, general fluid change, sunroof drains cleared out. 217k+ mile car.

Motorcycle inspection! I was looking all over for a shop that was open on a Monday for my motorcycle New York state inspection safety inspection. I just couldn't find a place nor one that would do it today or have any room for it or would do anything I kept getting rejected. I was referred to Nico's from the bike shop ATV store just a few doors down. This place is perfect I called and the woman was so nice on the phone so kind. Really welcoming on the phone. 1:30 appointment sure! I rode the bike there and she was even more welcoming in person. I love shops like this where they make you feel like you're at home. Several of the other customers coming in she greeted them by name. It's like the cheers of automotive shops. I walked outside to leave and there was a gentleman with a beautiful land cruiser there right hand drive leaving it for some work. And we struck up a conversation super nice guy talked about my bike and his truck. Really just the all-around great experience. I had my motorcycle inspected in no time whatsoever I think I was there 15 minutes maybe. I will definitely be back with any of my automotive needs for the shop. It's a nice little waiting room. I never would have found this place if I weren't for that other place. Super nice See you next time! Vroom vroom! Pd

I'm not happy with the service at all Too many pickup changes 3 times, then price change 3 times again this point. It started with $800 for the water pump change Then I got another calling saying there’s another charge of $200 for flushing which I believe should’ve been part of the water pump change already but they charged me for that. Then I got another calling and thwyrw telling me I need a thermostat change and that one is $1668.91. First they says I’ll get it same day, then not then they told me I’ll get it at 10am in the morning and then not, then they told me next Tuesday or Wednesday 😪

I recently wrote a review about Nico’s way that expressed my discontent with our first experience as my husband took his car there for a standard oil change, but came back with a hefty bill after being told not by the Mechanic, but by the receptionist that he needed additional work which was made to sound like it was something crucial. Within 24 hours the shop had called us back, very apologetic and asking to re-examine the bill. Not only did they admit to making a mistake which was honestly my first time experiencing a company hold accountability for themselves, but they also reassessed what my husband was told he needed work on by the owner himself who had not been at the shop when my husband first went. It turned out that the individual who was trying to help my husband was new to the job and all was an innocent mistake. Unfortunately, based on my past experiences with other companies, I did not think it was worth calling them prior to writing the review however, I do regret that decision now. nicos way is definitely a trustworthy establishment with Steve being an incredibly generous and kind manager, who made it very clear that his priority is to make sure his customers are happy with their experience and that’s rare to find. If you go here especially when Steve is there, you will be in good hands.

I’ve brought them two cars now, one was a hot mess that hadn’t moved in 3 years but was a newer car with less than 6 thousand miles, they took the extra step of washing the car down before giving it back. Second car had a giant crack in the windshield I forgot about and was due for an inspection. Nico’s way facilitated my glass replacement for me and went through my insurance. From previous experience I know how hard the front glass on this car is to get and they had the glass installed by the end of the day and followed with my inspection and oil change the following day. Amazing turn around time and I didn’t even have an appointment. Thank you very much guys