Low Tor Quick Lube

I has my oil changed here. When it was time for the next oil change I went to my regular place. They told me that the screws had been left off of the pan under the car and that it was flapping. Of course, they wouldn’t touch it so I headed back to Low Tor. After waiting about a half hour, they put screws in to close the flap. They offered me nothing for my inconvenience and told me that one of the screws was bigger than the original but I SHOULDN’T have a problem as long as the technician is careful to take the screw out straight. Then they told me that I had a leak. hmmmm.I am so disappointed because this place is close to home but I will keep going down to Nanuet to get my service. The 1 star is for AB who was extremely professional when I went back. Otherwise, I wouldn’t have given them any!

These guys charged me $150 to change my oil on my old VW Rabbit. I changed it myself and found that they tightened the crankcase plug with an impact wrench, flattening the metal gasket. Ineeded a lage breaker bar to loosen it. They neglected to put a gasket on the oil filter, again overtightening it. They are expensive and do shoddy work. I'll never go back there.

I am extremely disappointed. I've been a loyal customer of Low Tor Quick Lube for the past 20 years. Recently, my 18-year-old son needed an oil change and inspection, so I sent him there, trusting that they wouldn't take advantage of him. Unfortunately, that wasn't the case. I was down the road when I called to check on him, I was immediately concerned when it was taking longer than it should and decided to mwet him there. By the time I arrived, they had put in a more expensive synthetic oil for his 2010 Honda Civic, claimed he needed to change a light, and said he didn't pass the inspection—But he still would need to pay for it. In the end, his bill came out to $140! I felt terrible for him. When I walked in, I noticed the staff watching us and laughing; one of them even commented to an other in Spanish, “Ha, he’ll still have to pay for it, too late.” After noticing my expression, one of them immediately closed the glass near the register to avoid me hearing any more. So, my son basically paid $140 just for an oil change on a 2010 Honda Civic! When I confronted the manager and asked why they used a premium oil for such an old vehicle, he claimed it was what my son requested. But my son had no idea what grade oil to ask for and trusted them to provide the right service. This place has turned into a total scam, and they’ve now lost two customers, including someone who has been loyal for over 20 years, all due to their dishonesty! Don't trust them! I will never recommend anyone there again. SHAME ON YOU FOR TAKING ADVANTAGE OF A TEENAGER!!! And I know they are REQUIRED to inspect his car at no additional charger within 30 days of the apparent inspection failure... I'm concerned they did something to fail the car it so they could charge him to repair it. They didn't know we have a mechanic in the family. That had just checked the car two days earlier!!! DON'T TRUST THEM!!

Cant do my oli change myself.Low Tor Quick Lube over tighten the oil pan plug and cant removed waiting 3 days for a call back because manager not it.SMH

Get my oil done all the time here. They are fast and thorough. I also had them do my breaks recently, which I did not realize they offered. It was fairly priced and done quickly. Osman is a great manager and explains everything.