Should have written this sooner, but better late than never. So many times we are quick to write negative comments about a person or business, but less likely to take the time to write a positive one. So here it goes: Took a sick family members car in to have it estimated for repair, so it was able to pass inspection. All this person wanted to do was to be able to drive his car. As god does, he determined it was his time to join his dad in heaven. So we obviously had to get the car and pay for the estimate, upon arrival, explained to “Rick”, the owner of Walton's Auto Service, of why we were there. As the conversation progressed, told him what had happened to the beloved family member, Rick automatically explained that there was no charge for the estimate of the vehicle repair. We tried to pay for it, we were not there for a hand out. Rick was not having it, and was very adamant about not accepting any money for his time!!! So in closing, this owner and his business, is, in my opinion, one of the few people who makes me feel there is still some people who will choose decency over the all mighty dollar. Walton’s Auto Service and the owner Rick are a class act!! Thank you!!!
View on GoogleWalton's Auto Service
Mechanic in Gouverneur, NY
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About This Shop
A trusted independent automotive service facility in Gouverneur, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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I was on my way up north for a snowmobiling trip. I had a problem with the wheel on my truck pulled in there with no appointment. Ask them for help they made room and their very busy schedule. Got me right in and I was back on the road within the hour. Outstanding service very friendly. Highly recommend recommended if you’re on route 11 I couldn’t thank them Enough. Thank you agin
View on GoogleMy low rating is for the storage unit. Where the hell is my deposit! I checked out October 1st, have called 3 times, been fed the same line, hes sick, hes on vacation, we're busy. No damn excuse, send me my damn check for the whole amount! This is inexcusable and a bunch of B.S.!
View on GooglePlace cant even get your car fixed in a decent time, I dont remember it taking 2 days to do a power steering pump and I had an appointment
View on GoogleI will not be returning. I made an appointment to have my breaks fixed and am inspection done and an HOUR AND A HALF later, I go to ask how much longer it will take because I need to work soon. They hadn't even started working on my car yet. I understand things might take longer than you expect, but to not even let me know and have me sitting there for that long is ridiculous. I do not see why they even schedule appointments if that is how they handle them. I left because they wouldn't have been able to fix my vehicle in time.
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