Black Forest Auto Works

Asked a mechanic here to inspect a newly purchased used car before I make a trip across the country and 150 miles later I have to stop because the engine sounded off and come to find out that the exhaust crossover started leaking from two different spots. Either the mechanic didn’t look at the car or somehow missed it. Either way, shoddy work. Bad service too. Told me to come in first thing in the morning for a 30 minute inspection then said I needed to come back a couple hours later leaving me to walk home because I didn’t come prepared with a ride. The body shop is good though

Great service and friendly staff. They take the time to explain all the details of the service, and the place is clean and well maintained. My car was vacuumed and spotless when it was returned to me.

Fantastic service! Fast, efficient, and transparent. The car looks new. No trace of damage. Michelle was great. Kept me up to date on the progress. Could not be happier. Thanks, guys!

They are Absolutely wonderful!! Some one rear ended me and I had to bring my car in for a new bumper. Both Bryan and Michelle were amazing, they made it so easy so simple… I won’t go anywhere else to get my car fixed moving forward. Highly recommend

My car got hit while it was parked, and I happened to see the guy scraping my front bumper with his rear door. The damage was bad enough to bring it to the shop. My expectations were exceeded from the moment I dropped it off. They are knowledgeable about insurance and took care of the whole thing. The rental people came to the shop to drop off the rental, the insurance texted me the estimate, the shop communicated via text the progress, and I had no stress because they handled it all! It was great!