I made an appointment the day before for an oil change and inspection for 2pm the next day. Called the day of to confirm appointment and was told I wasn't put on the schedule, but it was no problem 2 was still fine. Arrived at 2pm, was told my car wouldn't pass because of low tread. Fine, said go ahead and put new tires on. Also asked for washer fluid to be filled. Watched friends and family come in and conversate, one asked for a donut to be put on her car. Brought her in and out within 20 minutes. While I'm 2.5 hours into my visit and tires still weren't on my car. When I asked why it was taking so long I was informed that "It takes time." I've had all of these things done at other shops and never has it taken that long. 4 hours in total I waited for tires to be put on my car, my washer fluid wasn't filled, and a sticker wasn't put on my windshield for proof of the oil change being done, so i had to call and make sure it was. Irritated doesn't even explain how I felt about this whole experience. I won't be going back.
View on GoogleMr. Tire
Mechanic in Cortland, NY
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About This Shop
A trusted independent automotive service facility in Cortland, NY, specializing in tires and alignment. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 7:30 AM – 7:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Woke to a very soft tire and I could see a screw or something in it. Stopped at Mr Tire on my way to work. The gentleman (don’t remember his name) was very helpful.. I left my car and he called me couple hours later that it was a bolt and too big to patch and that I’d need a new tire. Thankfully he was able to get one that day and I drove off at 1:00! Great place to deal with, highly recommend!
View on GoogleAmazing experience. Quick, friendly, honest, professional all around. Helped me with a new inspection, changed my filters and helped put on my new plates. Plus a great deal to come back and get new tires and an alignment. Will definitely be a repeat customer!
View on GoogleExcellent service, fast turn around town. Blew a tire and within ten minutes they set my appointment in their system. In no time flat I was back on the road. Great service team ❤️
View on GoogleBlowing out my tire could have been such a bad day and long process and it truly wasn't! I had such a great experience with these guys. I was in and out, without and appointment, in less than an hour. They were fast and professional and saved the day!
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