Motorworks Collision

The absolute best and HONEST! BODY SHOP in suffolk county..Mike and his crew are the best at what they do. I have had several vehicles over the years and when I needed any type of paint and or body work done, I would go to motorworks.

Anytime I need any body work done..I'll come here! Leslie and her husband Mike are great people..they do outstanding auto body work. As if it never happened

Professional grade A+ service so far. I recently dropped off my vehicle recommended through insurance, and this shop has been in constant communication with me since. The drop-off was informative, detailed, and not pressured or rushed at all. I'm excited to see the end result. I will update

Completely unprofessional. First I dropped off my vehicle and they stated I dropped it off 4 days later. Was told that the insurance company gives them 10 days to make the necessary repairs while it states on the estimate 7 days. Never given any update on part delays. I went down there to get an update they stated it would be done by Thursday then get a call stating that it would be done by Friday. Was told I was lucky because they just got a part yesterday. While not letting me know that the part was delayed when I voiced my frustration the woman is talking about another car with someone else in the background. Car has been with them for 16 days from the day that the car was dropped off. I recommend going somewhere else. And in response to the pickup date of 3/3. When I dropped off the vehicle on 2/15 was it would be 7 business days from date of drop off. I was told it they would inspect next day 2/16 to receive documentation from my insurance company that nothing was inspected until Monday 2/20. And I had no issue with paying the 20% so you might need to “recall” the correct customer. The issue was the rental was about to expire, why? Because motor works collision was exceeding the repair time set by the insurance company. Like I stated completely unprofessional not giving updates on any so called delays because once I came down after many phone calls being brushed off the parts “magically” came the next day. And when I would pick up the vehicle I had already arraigned with enterprise they would pick up the rental from your shop. Just to be rudely told no by you where you yourself called enterprise and they said they were already on their way to pick up the rental. Accountability is the name of the game and clearly motor works collision doesn’t have any.

Leslie & Mike are helpful & very professional. Leslie was a great first contact, making an appointment for that same day & arranging for a rental car when we dropped off my car. The repairs were completed within one week & the car looks & runs great.